How to automatically stop and start the Batch server and Journal Status Monitor (Accounting tasks)

SUGGESTED

We have a couple of clients that the Batch server is stopping on Sage x3 one on v8 and one on v9  (syracuse)

They report that for no reason the Batch server stops and we know traditionally this is when servers restart.

I located an article 

https://support.na.sage.com/selfservice/viewContent.do?externalId=16965&sliceId=1

But note that it says it only works for lower version of x3 and not for Syracuse versions.

This is very frustrating for clients, can anyone please advise how they deal with.  The users may not have access to usage to restart this themselves.

Stacey