Failure to connect to host. Access to Application "Sage 100 ERP Link" is denied.

Whenever I right click on the "New" button and then click on "New Order" I get a message that reads "Failure to connect to host.  Access to  Application 100 ERP Link" is denied."

All our configurations are correct so I'm a little confused with regards to what the problem actually is.  We have some minor customizations but not anything that I think could cause this error.

Any ideas?

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    We were getting the same error and after weeks of working with sage and reps....they found below. The names need to be corrected in the web.xml file to match.

    Update the web.xml file under CRM install location in \tomcat\webapps\richwebclient_swt\WEB-INF\

    • Specific to the error, here is the section to change:

    o   <param-name>default server program</param-name>

    o   <param-value>Sage 100 Link</param-value>                                          

    This is the application server program to execute when starting a new session. On older versions the value of this parameter will be "MAS 200 Link" or "Sage 100 ERP Link".  Check the Application Server, Apps tab and look for the link name "Sage 100 ERO Link", "MAS200 Link", or "Sage 100 Link".  Changing the Web.xml file to match the Application Server app" will fix the error "access denied" when launching  CRM Quick Order Entry.

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  • 0

    We were getting the same error and after weeks of working with sage and reps....they found below. The names need to be corrected in the web.xml file to match.

    Update the web.xml file under CRM install location in \tomcat\webapps\richwebclient_swt\WEB-INF\

    • Specific to the error, here is the section to change:

    o   <param-name>default server program</param-name>

    o   <param-value>Sage 100 Link</param-value>                                          

    This is the application server program to execute when starting a new session. On older versions the value of this parameter will be "MAS 200 Link" or "Sage 100 ERP Link".  Check the Application Server, Apps tab and look for the link name "Sage 100 ERO Link", "MAS200 Link", or "Sage 100 Link".  Changing the Web.xml file to match the Application Server app" will fix the error "access denied" when launching  CRM Quick Order Entry.

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