JE affecting A/R - Error Msg: Posting to A/R Not Allowed

Hello,

My client incorrectly posted a receipt a couple months back and I am trying to adjust/correct the entry by doing a JE.  The following is what the JE looks like:

1100 A/R            $  16                Customer: Dodie

1100 A/R                       $200     Customer: Varley

7265 Bad Debt   $140                Customer: Dodie

7265 Bad Debt   $ 44                 Customer: Varley

When I go to hit Save, it gives me the error message "Posting to A/R not allowed..."  

How would I adjust a customer's balance if not through a JE?

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  • 0

    That is correct. You may not post. jE against any  controlling account. This keeps the GL and aging in balance (unlike QB)  

    You can void and repost the cash receipt, or post a reversing entry thru cash receipts.  Or post a cash receipt for the amount you need to move from one client or job to another  

    To write off to bad debt you must enter a credit to the job and then apply the credit against the outstanding balance thru cash receipts  

  • Hi there...

    Tried to do a reversing entry through cash receipts as you suggested but I could not find anywhere where/how I would reverse.  No matter what I try it doesn't work.  So one client has not been given credit for their payment nor has Bad Debt been charged for the collection fees.  

    IF I void the original cash receipt dated 7/16/17, and then re-enter correctly, I will need to re-reconcile.  Not knowing Sage like I know QB, if I just bring up a reconciliation through 9/30/17 (which was just reconciled), will it show these new entries dated 7/16/17 so I can "reconcile" them?

  • Yes it will. Consider it a supplemental recon. 

    Bht make sure you haven’t started clearing any October transactions yet. 

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