• How can I cancel reports that are already queued up in MyAssistant

    We recently set up a test server for MyAssistant and in the process of setting it up an number of scheduled jobs ran in error. They are sitting in the queue, waiting to be sent. A number have already been sent, so I stopped the services to prevent more…
  • MyAssistant Distribution using PJ Job Setup Site / Contacts

    I am attempting to customize e-mail delivery of project specific information to an entire project team, Project Executive, Project Manager, and Superintendent. We currently have a mix of different personnel that could be combined in the above groups,…
  • RE: My Assistant using contain condition

    You can also view and add the data directly from the field list in Sage MyAssistant. For example, you can right-click on GL Account Prefix AB>Account Prefix AB and select View Data to see all of your prefixes. If you select one and select Insert Data…
  • RE: Retrieving audit trail info on employee record changes (Crystal Reports)

    billwagnon, Unfortunately, in this case, the log will only show that a user went into the employee setup. It will not return that a direct deposit id was added or that a routing number / account number was changed. For a report, if you use prenotes…
  • RE: My Assistant

    D.Moore, I have uploaded the default task likst reports from the version 13.1 MyAssistant image. I also added a report that you can run from Sage MyAssistant that shows descriptions of the default conditions. Conditions are is a kind of formula that…
  • RE: My Assistant - emailing paystubs

    Sage MyAssistant can send it on demand or it will automatically email the stubs if you set a schedule for it. There has been some confusion in that it will not automatically send an email at the end of the task. For example, it will not automatically…
  • RE: Sage Desktop & MyAssistant won't open

    MJ Hamik There error represents that MyAssistant on your workstation cannot communicate with the SQL Server on the server. On the server, SQL Server (ISD) is the service and named instance that the Sage MyAssistant install would use, if allowed the…
  • RE: Emailing pay stubs with MyAssistant

    Amanda, Check out the Knowledgebase article: 30881 " Canadian direct deposit reports for use with MyAssistant ". It has 3 different reports attached and sample conditions. The direct deposit task and a few fields were added to Payroll in version 13…
  • RE: MyAssistant - Won't stop sending emails

    This indicates that the task has an invalid email address. In version12.1 it will send out constantly (every 2-3 seconds). In version 13.1 there is logic that it will send out every until the issue is fixed. Basically: Stop the ISDAdminSenderService…
  • RE: Electronic Paystubs

    By default, there is not a method to automate sending an employee their pay stub. I will typically see other customers use one of these methods to accomplish the task. Similar to sending vendors an EFT notice ( http://sagecity.na.sage.com/support_communities…
  • RE: Subcontractor Compliance

    You are right. Accounts Payable will not be able to invoice the commitment until you have checked the “Revise Commitment” check box and updated the Job Cost commitment record. There is not an automated warning or error message to stop payment of an…
  • RE: Property Management Contracts

    Jess, If I understand your issue correctly, I do not think the revenue applications (CN, AR, BL) would be helpful in your situation. You may be able to utilize Commitments within Sage 300 Construction and Real Estate accessed through Job Cost or Project…
  • RE: Sage CRE My Assistant, Multiple Conditions with a Crystal Report

    Katie, I am glad that was helpful. It is tough to troubleshoot a report without seeing it and fully understanding what the report is designed to do. I am not sure what you mean by “breaks down again.” Troubleshooting report designs are beyond our typical…
  • RE: Sage CRE My Assistant, Multiple Conditions with a Crystal Report

    Katie, It helps me to think of the Sage MyAssistant condition and running the attached report as two completely different processes. The Sage MyAssistant condition does generate a set of results, but these results generated basically tell Sage MyAssistant…
  • Sage CRE My Assistant, Multiple Conditions with a Crystal Report

    I just began using My Assistant and it looks incredible. I am trying to set up a task that runs and emails a job costing Crystal Report. However, I want multiple conditions set. I've set them up in My Assistant and the test works exactly how it…
  • RE: What is Sage MyAssistant and why is it important?

    Teresa, While there are not any default tasks or built-in conditions related to Address Book, you can create one or one can be created by your business partner. Depending on what your needs are, you can be prompted to run a task when someone closes…