Employee had the wrong state taxes deducted, how do I go back and change them for checks that have already been issued and posted?
Hi Brendav,
The issue is twofold - one problem is the wrong state taxes were withheld from the employee - this is easily fixed by entering a correction 0 check with a negative tax amount for one tax ID and a positive for the other.
The other issue is that if the state tax withheld be wrong, it is likely that the wages accrued to the wrong state as well, and we want to check employer taxes as well. This may require you to void the checks to correct.
If you have a Silver Care or Gold care support plan, you may want to call in to support to review your setup to both fix this issue and prevent it from happening in the future.
You can review article 21201 in the Sage Knowledgebase for more information.
Hope this helps!
*Community Hub is the new name for Sage City