jlpwinter,

To save changes made to an inquiry, you will need to have purchased the Inquiry Designer application. If you do own Inquiry Designer, you can follow the steps in Article ID 48212, How do I save my changes to an inquiry?

If you do not own Inquiry Designer, you can purchase it through your Sage Business Partner.

Casey Knapp
Specialist, Customer Support
Sage Construction and Real Estate

Hi -

To permanently save columns to an inquiry, you would need to have the Inquiry Designer application.  If you have this application, you can follow the knowledgebase article 26266, "How do I permanently change an inquiry?".  

If you do not have the Inquiry Designer application, you can contact your consultant who can create a custom inquiry for you.

In order to open a knowledgebase article, you must sign into the customer portal:

You would have to log into the customer portal and search in the knowledgebase for article 21219:

• Go to support.na.sage.com then click on [Login] on the right hand side.

• Log in with your registered customer portal (this login will be linked to your customer account information to verify your active support plan)

• Once logged in, select your "Sage 300 CRE" product on the left hand pane.

Then search on 26266 in the knowledgebase search area.