Deposit Charges in PM

SOLVED

We have two tenants in one company/property that annually have a deposit payable charge generating in PM.  It isn't a real charge - we are already holding a deposit for them and there aren't any changes.  I don't know why this charge pops up on their statement once a year but we have to void it. I looked under recurring charges to see if there was something accidentally set up to charge annually there there isn't.  What am  i missing?

Thanks. 

  • 0
    verified answer

    Hi and thanks for your post!

    Check out knowledgebase article 38540 "Why is a deposit charge created when I run Generate Rent Roll?"

    You have an Affected Deposit Type selected on the recurring charge (you have to scroll to the right on the Recur Chgs tab to see it). Clear the Affected Deposit Type field and you will no longer get a DEP charge created from the Generate Rent Roll whenever the rent increases for that recurring charge.

    April