Trying to install the Sage 300 CRE client on a Windows7 PC. The install crashes with this error, "Error 2723 Custom action ErrCantReachRemoteDocsOrAcct specifies unsupported type"
Does anyone know what is causing this error?
Thanks.
Good Morning!
Thanks for your post Jeancom.
The most common reason for the error is when Sage 300 CRE is installed from an incorrect location, network share, or mapped drive.
Do not map a network directly to the 9.5 folder and/or verify that you are installing from the appropriate location:
If this is the reason I recommend checking out article 17086 which outlines instructions on how to uninstall and reinstall properly. There are two other possibilites that you can look at as well which are article 25025 and article 27219 (as a las resort).
Hope this helps!
Wendy
Good Morning!
Thanks for your post Jeancom.
The most common reason for the error is when Sage 300 CRE is installed from an incorrect location, network share, or mapped drive.
Do not map a network directly to the 9.5 folder and/or verify that you are installing from the appropriate location:
If this is the reason I recommend checking out article 17086 which outlines instructions on how to uninstall and reinstall properly. There are two other possibilites that you can look at as well which are article 25025 and article 27219 (as a las resort).
Hope this helps!
Wendy
*Community Hub is the new name for Sage City