We haven't had your problem.  The only alternative that comes to mind is doing your bank reconciliations manually which could be a real hassle.  If the reason it's off could be determined exactly, perhaps support could come up with a solution.  Have you tried running the Report - Reconciliation - Bank Reconciliation for each month to compare to your bank statements and your book's cash balance for each period to locate when and how the problem started?  It could be something as simple as a bank encoding error where the bank cashed a check for an amount different than the amount at which you printed the check and if no one accounted for this difference, I think you'd have a problem like you're describing.  Good Luck!

We haven't had your problem.  The only alternative that comes to mind is doing your bank reconciliations manually which could be a real hassle.  If the reason it's off could be determined exactly, perhaps support could come up with a solution.  Have you tried running the Report - Reconciliation - Bank Reconciliation for each month to compare to your bank statements and your book's cash balance for each period to locate when and how the problem started?  It could be something as simple as a bank encoding error where the bank cashed a check for an amount different than the amount at which you printed the check and if no one accounted for this difference, I think you'd have a problem like you're describing.  Good Luck!