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efitzpatrick

Credit Card Reconciliation Error

Posted By

Just started using 100 Contractor and still working through getting everything sorted out to line up job costs, etc. Some credit card statements were entered and reconciled prior to realizing errors in tax (for Quebec). It was only after a couple had been reconciled that we realized fact reconciling a credit card statement removed in from the list. I now have changes that need to be made to statements that no longer appear due to reconciliation. Is there any way to retrieve a reconciled month to edit? Failing that, is there any way to void the reconciled month and all of its entries so I can re enter to correct the errors?

Thanks

Parents
  • 0

    Moving this post to the Sage 100 Contractor Forum from the Sage 100 ERP Support Group.

    Thanks,

    Derek

  • 0 in reply to Derek Vink

    Hi efitzpatrick,

    You can put reconciled credit card transactions back into an unreconciled state by unchecking the "Cleared Credit Card Reconciliation" box for the journal transaction. Instructions are in Knowledgebase article ID 34092. You can access the Knowledgebase by logging into the Sage Customer Portal, then clicking KB and Downloads, then Sage Knowledgebase. Just enter the article ID in the Search box to pull up the article.

    Thank you,

    Greig Hollister

    Sage 100 Contractor

    Sage Construction & Real Estate

  • 0 in reply to ghollister

    Thanks ghollister.

    Do you know if this is possible when credit cards are reconciled and marked as paid? We are still trying to get last year's year end put into 100 to move forward with this year, and I still seem to be taking 1 step forward and 4 steps back. I see the option for clearing the reconciliation, but will clearing one or two transactions affect all other transactions on the Visa since it has been reconciled and paid?

  • 0 in reply to efitzpatrick

    Unchecking that box will only unclear that one transaction so it will again show on the credit card reconciliation. If you need help figuring this out, you may want to call into Sage 100 Contractor tech support at (800)866-8049.

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