i get error " Error in Init_Report.Index and length must refer to a location within the string. Parameter name : length.
This was not an issue before update 19.5
i get error " Error in Init_Report.Index and length must refer to a location within the string. Parameter name : length.
This was not an issue before update 19.5
Hi Paulina,
This is a reported issue with version 19.5. You can resolve this with the workaround solution in Knowledgebase article 55040.
Thank you,
Greig Hollister
Sage 100 Contractor Support
Where to I do to find the article
Log in to the Sage Customer Portal, then on the menu bar at the top click KB and Downloads, then Sage Knowledgbase. In the Knowledgebase screen, enter the article ID number (55040) in the Search box.
I followed the KB instructions twice and it did not resolve the problem for me.
Richie-
Thank you for your post. If those steps did not work for you, I would suggest calling into phone support for further assistance. 1-800-866-8049.
Richie-
Thank you for your post. If those steps did not work for you, I would suggest calling into phone support for further assistance. 1-800-866-8049.
*Community Hub is the new name for Sage City