Service Receivable T&M

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Service Receivable/ Work Order Users,

We do a lot of T&M work, but create a job for each one. Do users of Service Receivables manually update invoices on 11-2 as costs come in, do you create a job for each T&M work order, or is there some trick to load the Invoice Details on 11-2 with costs, list the 3-10-3 module does?

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  • 0

    Hi Alex

    You do not need a separate job # for each work order in the SR module. Just adding any dummy job #to a SR work order allow you to then job cost. Typically customers set up one dummy job each year for the service module (that way when you close YE you can change the prior year's SR to closed and remove all that data).  

    You can review the posted costs for each individual work order under "view service order costs" when you have the SO open.   However, only "final computed" payroll will appear on this list and is contingent on how often you process payroll.

    Are you creating PO's from the Work Order?  

    Are you currently using the feature "options create partial invoice"?

  • 0 in reply to Char DeLange

    Umm...not quite. So here is my issue...now that I have had a month to continue to develop it:

    Say you write a work order for some work to be done and you estimate three items:

    -3 hours of labor at $100/hour

    -$100 for materials

    -$200 for a subcontracted painter.

    However, the job took only 2.5 hours, $75 for materials, and the painter charged $300.

    The invoice to the client is different than the quote, and the whole point of a T&M agreement is it reflects the true costs, not the estimate. If you are familiar with the 3-10 T&M System, it can generate invoices that actually "work"...but the 11-2 system would require going back and changing all the detail lines on the Invoicing Details Tab.

    My point is the 11-2 Work Order system cannot calculate a T&M invoice based on actual costs, you would have to manually OVERWRITE the Quote with Actual costs...This seems like an inherent flaw.

  • 0 in reply to Alex Lee
    verified answer

    Sorry Alex but the service module was never intended to calculate T&M costs like a T&M billing does.  

    So there isn't  an inherent flaw in the software, you simply want it to operate differently.  You are encouraged to submit an enhancement request with this suggestion.

    In the meantime you would simply update the service invoice to reflect what you actually want to bill.  

    If you want to continue to use T&M billing module, then you will have to create a separate job for each T&M.  

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  • 0 in reply to Alex Lee
    verified answer

    Sorry Alex but the service module was never intended to calculate T&M costs like a T&M billing does.  

    So there isn't  an inherent flaw in the software, you simply want it to operate differently.  You are encouraged to submit an enhancement request with this suggestion.

    In the meantime you would simply update the service invoice to reflect what you actually want to bill.  

    If you want to continue to use T&M billing module, then you will have to create a separate job for each T&M.  

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