Whether it’s a survey following a support interaction or an annual loyalty survey, the team at Sage takes your responses to heart and makes every effort to let your feedback guide and direct how we deliver our products and services. In January we shared some of the service enhancements implemented based on your feedback; now let’s look at the results.
You Spoke! We Listened!
What's next on our list?
Based on most recent survey data, some of the areas you’ve told us you’d like us to work on are:
Colleague Training: Not just on the software, but how you use it to run your business. Now that our busiest season is behind us, our internal classrooms are filling up with colleagues taking a deeper dive on the products the support and how you use it.
Customer Sessions: This year we hosted several "Peak season study hall" sessions for popular themes or topics; based on your feedback we will be continuing this offering and including "Study Hall" sessions with major software releases
Reports: Your feedback on reporting capabilities, customization and functionality is being reviewed in depth and used to drive the product's development and future offerings. We also have options to get you what you need today.
Sage 100 Contractor
Sage 300 Construction and Real Estate
We're here to help!
We greatly value your business and will continue to work every day to be a partner in helping you grow. And the next time you get a survey from us, please let us know your thoughts!
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