Where is this random check number coming from?!?!?!?

1 minute read time.

If you have every used Accounts Payable or Payroll, you probably have run into an instance when the check number defaulted incorrectly. This is mainly caused by two scenarios:

  • A user enters in a manual check through Accounts Payable, Tasks, Record Manual Checks (assuming the Manual check updates Last Check number is marked in AP Settings>Payment Settings)
  • A user enters in a manual check through Payroll, Tasks. Enter Checks (assuming the Manual check update last CM check number is marked in PR Settings> CM Entry Settings

This may cause you next check run to start with the incorrect check number. The steps outlined in article 17162 from our support knowledgebase outlines the steps to update those check numbers:

  1. In Cash Management, from the Tools menu, select Options.
  2. In the Auditing section, select the Audit setup activity check box. Click [OK].Note: Audit setup activity provides access to fields that are normally system-maintained. All operators should exit all Sage Timberline Office applications in the current data folder while you have this option selected.
  3. From the Setup menu, select Bank Accounts. Click [Start] to print the audit report.
  4. Select the appropriate Bank account from the list.
  5. On the Last Transactions tab, in the Last AP Check or Last PR Check section as appropriate, type the appropriate check number in the Number box. For example, if you want to begin printing on check number 1005, type 1004. You do not need to modify the Date or Amount.
  6. Click [Close].
  7. From the Tools menu, select Options.
  8. Clear the Audit setup activity check box. Click [OK].

When you print checks in Accounts Payable or Payroll, the check number is one digit higher than the number you typed in the Last AP Check or Last PR Check section.

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Have a great week everyone!