• Errors in reconciling A/P Aging to GL

    We have a problem with our A/P module. There are some invoices that appear in the G/L A/P account that do not appear on the aging report or under the Vendor inquiry. However, the invoices DO appear when you search for them under the same vendor by invoice…
  • Help - Editing invoice details after the payment has been voided in Sage Intacct

    After sending a cheque out for payment and confirming the payment in Sage, I was informed that the address on the cheque was incorrect. In an attempt to re-submit the payment, I voided the cheque payment under the "cheque register" function, and the payment…
  • Check printing

    Hi, can an electronic signature be stored in sage. So when a check is printed it is already signed.
  • GL Codes in Vendor Inquiry don't show when I click on detail

    I upgraded to V2021 SP4 and since then I only get a one digit code when I click on detail to see the gl codes posted to on an accounts payable invoice entry. I used to get the gl codes. Keep in mind I went from 2019 to 2021. I can see the correct detail…
  • Error printing checks via remote desktop. Error "EAccessViolation"

    We just recently upgrade our servers and are running BW2011. When I try to print checks to my home printer via remote desktop, I receive the error code "EAccessViolation". When I switch by to my windows 7 computer and do the exact same steps, it prints…
  • Credit Memo with a detailed breakdown? Negative Invoice amount?

    Is there a way to create a in A/R credit memo that allows several line items? Is there a way to create an invoice in A/R that allows for the balance to be negative? I work in an office where, with-in 1 of our jobs there can be several invoices showing…
  • How Do I void a Credit Memo already applied to an AP Vendor Invoice?

    We have had a incident in which a void on a credit card vendor transaction and the accompanying credit memo on the vendor transaction were entered using the wrong date. The Vendor Transactions were dated in March 2019, as was the associated Credit Card…
  • How do I remove voided checks/Invoices from A/P Payments?

    Hello, Working from the A/P module, I recently voided a payment by vendor without voiding the invoice first. The check was printed, but will not be sent out. I still have the option to make payment for that invoice. How do I remove this unwanted invoice…
  • How to delete/revise an invoice in 2014?

    Hi, I am having trouble deleting an invoice in 2014. A purchasing department person created one invoice(A) with PO last year so did I(B) last year. So, the invoice A remains on Accounts payable report this year. However, our company closed our last…
  • How to update an AP vendor to EFT in BusinessWorks 2010

    Is there a way to update an existing AP vendor in BusinessWorks 2010 to show they only receive payments via EFT?
  • Account Detail Report shows 1 future transaction that is actually current.

    For some reason on one of our G/L account numbers we have a transaction that is marked with an asterisk on the account detail report that shows up as future transaction. That particular transaction was entered for the month of December on 12/01/14. It…
  • Negative Invoice in A/P

    I have a problem that there is a negative invoice showing up in my open invoice report, but this invoice does not show up in an other report i run. Going back through the vendor transaction history it seems that the invoice had a credit memo applied to…
  • Fiscal year closing?

    Hello, I'm currently trying to post transactions for December 2014....however, we have not completed our taxes for 2013. Business Works is telling me " Closing the month of December 2013" "Fiscal year will also be closed" What to I do ????