Sage BusinessWorks

I received an Earnings Withholding Order from the state of California to withhold delinquent taxes owed by an employee. How do I set this up so it can be deducted from his check and paid to the Franchise Board?

Which sidew of the vendor maintenance screen (Left-Side or Right-Side) do you place the vendors remit to address?

Hi there! I incorrectly tagged an AP Payment as being paid by EFT, but it was actually paid by CC. How do I void the EFT payment on AP entry? Thanks Ashley

Hello, I am a new user. What is the best way to change the payment method of a paid bill? For example, in AP- pay bills I paid some bills and selected Check as the payment method, but that was incorrect. The correct payment method is Record transfer…

Beginning January of 2024 Minnesota will be implementing its Earned Safe and Sick Leave program. Details are shown below. Minnesota employers with one or more employees are required to provide paid earned sick and safe leave (ESSL) to all employees…

How do I select multiple invoices to pay in A/P via EFT? We are moving to online bill pay and I need to select a range of invoices to be paid via EFT.

How do I post a Customer Deposit for a year that is already Closed out?

When we are working in Order Entry and enter the Item ID. We are having issues with some accounts. An error message appears that states XXXX is not present in the list, inactive or private. Do you want to add to the list? Why does this error out if it…

We reconcile our OE credit card transactions daily by doing a bank deposit that we match to our batched transactions from our credit card processor. When I attempted to perform an AR bank deposit, there is a customer that is not showing up to check off…

I didn't think this could happen but our program must have glitched while posting this transaction. Posted an invoice in AR. It appears in all AR reports run to verify it exists. However, transaction did not post in GL. I ran account detail reports for…

We have a new lease invoice that requires biweekly payments. In the past payments have been monthly and it has been easy to set a reoccurring invoice for the payment amount for each month. Any suggestion on how to enter this in the AP, re-occurring…

On 9/15 I had an issue with payroll posting twice. It did this on its own. Our apps run through a cloud network service company. Because of some other issues we were having I ask them about what happen on 9/15. They did say that if for some reason I had…

This just started to happen, when I try to reprint an invoice created in Order Entry, direct invoicing in Businessworks 2021 SP4 I get an error saying that an internal module cannot be found on the file system and it points to \SAGE\BWPROG\TASKS\TASK6015…

Can a credit card vendor be deleted from the list of payment terms?

Just installed BW2021 SP1 and I noticed that the tab sequence in order entry is still incorrect when entering in the ship to information. Not sure yet what other errors have not be corrected yet. On the "List of Fixes," "Tab order incorrect in Maintain…

We have a few cash receipts (customer checks) that we voided the payment and the deposit for but they show up as charges on our bank reconciliation report. How do I get those charges off? Thanks so much

When posting from Accounts Payable to Job Cost, the invoice total is no longer displayed on the job costing page in v2021; this may lead to posting errors. Is there a fix for this yet? We've also noticed that the tab sequence is off.

Can I work in the current month before I close the previous month?

All, I am new to the product. We are running BW2019 as a Cash Accounting system. We have entered Cash Disbursement Journals for the checks we wrote, but we did not put a description so that we know who we wrote them to. How do you go back and correct…

Hi all I am new to learn this program i accidentally closed the G/L window that i was working. Can you pls advise how can i go back to edit this un-posted G/L? Thank you

Is there a best practice for entering payments when factoring AR? The way we are doing it the entire amount of the invoice is deposited on the bank reconciliation and the bank fees are an offsetting withdrawl. In addition, if the customer returns the…

What is the tidiest way in BusinessWorks to record a cash advance deposited in checking (cash account) from existing credit card account?

I don't know what I have done. I am new to BW but not new to Sage. I just reconciled modules and closed the GL for November 2019, I am trying to open anything to proceed with Dec 2019 and I get a message that the option is not available because BW database…

Hi everyone, I am new here and this is my first time to post. We use Sage Business Work 2018. Our company has never used the back order feature on Sage Business Works, but it is a feature that is very much needed right now. I tested it today, and I…

Good Afternoon, Has anyone reported issues with the AR Sales Tax report duplicating invoices and credit memos? I know that they are duplicates because the invoice and credit memos are the same numbers.We are running V2019 SP2. Any help is appreciated…