AR finance charges don't match the subsidiary accounts. How do I fix it.

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The amount in the finance charge account matches the income statement and the AR account, but does not match the subsidiary accounts. I can't find the problem. Do you know how to correct the AR and finance charge account to match the subsidiary account, which is correct.

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    tcomer-

    It may relate to how your are running your reports.  Because Sage BusinessWorks maintains finance charges as a lump sum figure in the customer record, prior period Aging Reports or A/R Detail Reports do not include finance charges in the report balance. However, the G/L accounts receivable account balance does include finance charge postings through the date being reconciled, resulting in a reconciliation discrepancy.  See articles below for more information on reconciling the finance charges.  If you have additional questions after reviewing the articles, I would suggestion calling support at 800-447-5700 and work with a support analyst to discuss your issue further.

    #49763 How to set up finance charges and how finance charges are calculated

    #68530 Finance Charges do not show on my Accounts Receivable reports

    #18716 How to reconcile the Accounts Receivable module to the General Ledger

    Thanks,

    Coleen Graber

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  • 0
    SUGGESTED

    tcomer-

    It may relate to how your are running your reports.  Because Sage BusinessWorks maintains finance charges as a lump sum figure in the customer record, prior period Aging Reports or A/R Detail Reports do not include finance charges in the report balance. However, the G/L accounts receivable account balance does include finance charge postings through the date being reconciled, resulting in a reconciliation discrepancy.  See articles below for more information on reconciling the finance charges.  If you have additional questions after reviewing the articles, I would suggestion calling support at 800-447-5700 and work with a support analyst to discuss your issue further.

    #49763 How to set up finance charges and how finance charges are calculated

    #68530 Finance Charges do not show on my Accounts Receivable reports

    #18716 How to reconcile the Accounts Receivable module to the General Ledger

    Thanks,

    Coleen Graber

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