Voiding Instant Check entered in CM ONLY

SOLVED

Earlier this month (July) I had an issue with a vendor check that had posted to the GL but did not appear in the Bank Reconciliation or the Check Register.  Based on Knowledge Base ID: 20994, I re-entered the check in Cash Management, without posting to the GL.


Now the original check has "reappeared," and I would like to correct it so that the vendor account properly shows all the relevant items.  Currently both checks appear in the Vendor transactions.


If I Void the check, I know it will appear in the Vendor transactions, but will it also automatically post to the GL?  There are no options in the Void screens to avoid posting to the GL.  Also, I made the mistake of using the identical check number with the CM entry, so even if the Void is the correct method I cannot tell which check is the original AP check and which is the instant check.

I realize I can simply post a CM credit without posting to the GL; however, that will not make it all the way to the Vendor transaction level.  The Vendor will then appear to have a duplicate payment.

  • 0
    verified answer

    Since the check number shows twice I would try voiding the second one.  Then check to see if that posted to GL.  If it didnt post you got the correct one.  If the void posted to GL then I would also void the other one, you will be back to square one.  Then reissue the check to the vendor again in AP