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Jkil75

Terminal services problems after update

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For years I have had BusinessWorks users setup via terminal services and I have specified that Remote Desktop connection start the following program C:\gold\bwgold\bwlauncher.exe so the program automatically starts without the users having access to anything else on the server desktop. I have BusinessWorks 2015 and to update the tax tables last night I updated to BusinessWorks 2015 sp 10. Since the update I get an OLE server error and can no longer get it to work.  It does work if you login without the program parameter specified but not with it specified.

Thanks,

Jason

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    Jason-
    I am not sure what would cause you errors after installing a service pack. I would review the follow resolutions below regarding using Terminal Server or Terminal server/Application server below. Technically, these are the terminal server installation processes we would want you to follow. Also I would suggest using the Knowledge Base to review if there is an article regarding the error you are receiving. Otherwise, I would suggest calling support if you continue to have issues and errors for additional troubleshooting.

    ID: 51644 How to install the current version Sage BusinessWorks Accounting on a terminal server
    ID: 51645 How to install the current version of Sage BusinessWorks Accounting in an application/terminal server environment
    Thanks-
    Coleen

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