Payroll Verification Report Blank

SUGGESTED

A customer of mine was using version 2012, SP11.  They had three employees which were added near the end of December, 2014, but with NO paychecks in 2014.  Before closing December payroll, the Payroll Verification Report showed these three with zero amounts under the checks, but incorrect amounts under YTD Totals.  The totals should be all zero's.

We rebuilt all modules (no errors), and upgraded to Version2015, SP1.  Now the Payroll Verification Report says it cannot be generated because of no data.  But there are totals in Maintain Employees.

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    SUGGESTED

    Hi Robert,

    Did you close December 2014 yet? If so is there still a problem with these three employees in January? The Payroll Verification Report should generate even if there are no discrepancies. It will say Verification complete. 0 inconsistencies were found. It would be best for you to contact Support, 800-447-5700, option 3 so that we can further research this issue with you.

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  • 0
    SUGGESTED

    Hi Robert,

    Did you close December 2014 yet? If so is there still a problem with these three employees in January? The Payroll Verification Report should generate even if there are no discrepancies. It will say Verification complete. 0 inconsistencies were found. It would be best for you to contact Support, 800-447-5700, option 3 so that we can further research this issue with you.

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