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Paula Putman

AR Adjustments

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Is there not a way to do an AR Adjustment without have to complete a debit or credit note?  The few adjustments I have done remain printing to the Trial Balance report and will not drop off, even though there is no balance due.

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    In Accounts Receivable, the only way to edit or change an invoice is to Void the invoice in AR, Transactions, Void Invoices OR to do a credit/debit memo in AR, Transactions, Credit Memos/Debit Memos.  If you have a question of the posting and how it posted to the general ledger Trial Balance, I would recommend calling customer support to discuss your transactions for additional troubleshooting.

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  • 0
    SUGGESTED

    In Accounts Receivable, the only way to edit or change an invoice is to Void the invoice in AR, Transactions, Void Invoices OR to do a credit/debit memo in AR, Transactions, Credit Memos/Debit Memos.  If you have a question of the posting and how it posted to the general ledger Trial Balance, I would recommend calling customer support to discuss your transactions for additional troubleshooting.

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