Problem Emailing PDF Order Confirmations, Quotes, etc.

Newbie BW 2012 here still using XP & ThunderBird.

BW freezes up when emailing PDF documents in O/E. Any pointers or thoughts appreciated.

Email from FILE - Send Mail works just file with or without PDF attachments.

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    When emailing forms, Sage BusinessWorks looks at your default email account that you have defined in your Internet Options.  You may want to verify that you have ThunderBird selected as your default email account in Internet Explorer, then click the Tools menu, select Internet Options, click Programs tab and select Thunderbird as your default email client.  Click OK/Apply.  

    NOTE:  Beginning with Sage BusinessWorks Version 2012 and later, the only fully supported email client is Microsoft Outlook.  Windows Live Mail, Eudora and Thunderbird are compatible but have limited functionality in Sage BusinessWorks. These three email clients will send emails from Sage, will email from each module using any old reports and statements, but will not work with the new User Reports that were included with Sage BusinessWorks 2009 and higher. Windows Live Hotmail is not a supported email client because it is web based email client and is not mapi compliant. NOTE: Windows Live Mail is only supported on new Operating Systems such as Windows 7 (32 and 64 bit); Windows Vista SP2 and higher, Windows Server 2008 R2 or Windows Server 2008 SP2 or higher. (Note:  As of Version 2011, Outlook Express is not supported)

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  • 0

    When emailing forms, Sage BusinessWorks looks at your default email account that you have defined in your Internet Options.  You may want to verify that you have ThunderBird selected as your default email account in Internet Explorer, then click the Tools menu, select Internet Options, click Programs tab and select Thunderbird as your default email client.  Click OK/Apply.  

    NOTE:  Beginning with Sage BusinessWorks Version 2012 and later, the only fully supported email client is Microsoft Outlook.  Windows Live Mail, Eudora and Thunderbird are compatible but have limited functionality in Sage BusinessWorks. These three email clients will send emails from Sage, will email from each module using any old reports and statements, but will not work with the new User Reports that were included with Sage BusinessWorks 2009 and higher. Windows Live Hotmail is not a supported email client because it is web based email client and is not mapi compliant. NOTE: Windows Live Mail is only supported on new Operating Systems such as Windows 7 (32 and 64 bit); Windows Vista SP2 and higher, Windows Server 2008 R2 or Windows Server 2008 SP2 or higher. (Note:  As of Version 2011, Outlook Express is not supported)

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