• How can I register my license of Multi-Currency and lan pack?

    Hello support, I am installing BusinessVision 2018 v7.90 on Windows 11. After install the software, I found no way to register license of Multi-Currency and lan pack because register button is unavailble. According to readme file, after I install…
  • Back-Ordered Item Error

    We are on the updated Sage Businessvision 2023 edition, but we have been experiencing an unusual problem in the past few months. Random items will show items as "back-ordered" despite there being no outstanding sales orders. That, or the back-ordered…
  • Sage BusinessVision 2023 - AP_TRANSACTIONS.REF_NO - 25 Character Field limited to 10 chars in the front end GUI

    AP_TRANSACTIONS.REF_NO has a 25 character field limit, however the use of this field has been limited in the BusinessVision front end GUI to 10 characters. It appears that this is because the cheque number field in system setup is limited to 10 characters…
  • Sage BusinessVision 2023 SBE Bug Report - Duplicate Customer Records created in POS Module

    We have reported this bug on several occasions dating back to 2019 but it still exists as of Oct 03, 2023 After adding a customer in the POS module, and creating a sale, then pressing the tender button, the payment details screen pops up. (The customer…
  • Sage BusinessVision 2023 SBE Bug Report - legitimate Sales posted that do not pass Data Validation

    If a sale is tendered for $0.01 or $0.02 or -$0.01 or -$0.02, and tendered with "Cash & Cheque Receipts" selected as the payment method, BusinessVision will apply penny rounding and will round the total to $0.00. This will post a journal entry that…
  • Exporting Data to Excel

    How do I activate this option? We have excel on workstations, but not on server where BV runs, and cannot export data files to excel (see "grayed" Excel option in pic). Thanks for any help.
  • Excel Exporting

    We have 20 user setup on Windows Server, with Remote desktop for all users to login to server. We cannot find a version of office to install on Windows Server, and cannot access reports and data to export to Excel (the button is always grayed out). I…
  • Credit Card Processing and Invoicing

    I am wondering how we can automate our credit card payments with Paya or Sage Exchange. Are we able to securely store encrypted credit card information so we do not have to input the credit card for every invoice? Any help with automating the process…
  • Product update: Sage BusinessVision January 2023 Payroll Tax Update available now

    Sage BusinessVision January 2023 Payroll Tax Update We're excited to announce the release of the Sage BusinessVision January 2023 Payroll Update as part of our long-term commitment to supporting Sage BusinessVision customers. Included in this release…
  • Invoice printed and posted against inventory but no journal entry was posted against customer

    I was in the process of posting an invoice when a glitch happened and the invoice did not post the customer but did post entries against the inventory for the items we sold. How can I get it to complete the posting? Or do I have to redo the invoice? …
  • Pricing Management tool?

    Hello, In our BV, we're looking to control pricing en masse, given the fluctuating costs and supply chains, we'd like to update prices as seamlessly as possible, and frequently. such as adding a Pricing Multiplier (x1.05) or Modifier (fixed amount)…
  • 114 attempt to access item beyond bounds of memory (signal 11)

    Hello lately we are getting this while processing payroll. BV is installed on server 2012R2, we are remotely connecting to the server to access BV. - Bv Version 2019 - 7.92.11 Thank you
  • invoice terms different from customer screen

    I just set up a customer with COD terms, and one with N45 terms. When invoices print for them they all say Net 30. I go into the customer screen and it says COD (or net 45) under terms, but even printing from that, the invoice still says N30, I'm not…
  • Sage History Detail

    I do a SQL join of the SAGE_HISTORY_HEADER and SAGE_HISTORY_DETAIL DB tables by the column NUMBER, but I have some HEADER records that don't have any matching DETAIL records. When I look them up via the application and drill down into the order (invoice…
  • BusinessVision licence - activation - 5 User LAN Pack license

    Hi everyone, I recently upgraded to the latest 2019 BusinessVision from an earlier version. I understood the 2019 has a built in 5-user license. I had the 5 user LAN pack with the old version. When I upgraded, I expected to see 10 user because…
  • The Sage BusinessVision Control File for the company selected is currently being used by another user. The company selected cannot be accessed by Sage BusinessVision at the present time.

    Hi i have the lastest version of BV running on a server with Server 2016. I have the 10 user lanpack installed and this has been working perfectly for the past 6 years. All of a sudden only 1 user is able to connect to the data file at any time. I checked…
  • New and improved: Sage Knowledgebase for Sage BusinessVision

    Sage Knowledgebase (Sage KB) just got a major redesign—complete with an updated interface and additional features. What’s new? In addition to a cleaner look and easier navigation, the improved Sage KB now offers: Compliance with Web Content Accessibility…
  • Can anyone provide the Field Names when exporting to CSV in Business Vision 2010?

    I am working on converting data from BusinessVision 2010 to Sage 50 Premium. After exporting the data from BusinessVision to csv, the exported csv split the data into two tables (dtl and hdr) for the following data files: inventory, job cost, PO History…
  • Changes coming soon to the way you access Sage BusinessVision support

    The way you contact a Sage BusinessVision support analyst is changing—in fact, it’s getting faster. Now, you’ll connect with us by starting an online chat or submitting an online case through Sage.com/Resources and we’ll take it from there! While…
  • businessvisions administrators manual

    Does BusinessVisions have an administrator manual? I have been working with a business that is using BusinessVisision and they have repeated problems related to printing with BusinessVisions and I am trying to find good resources to troubleshoot with…
  • Migration from Sage BV 2014 to Sage 50

    Hi, I am an IT guy that is trying to help a friend out. He currently has BV 2014 limited edition and he is trying to migrate to Sage 50. I have the migration tool and have done the odbc connection but every time i attempt to migrate i get "the selected…
  • BV 2013 DB Migration

    I have a need to move the database to a new server. I am having great difficulty in finding anything that covers the Pervasive portion. Hoping someone here has some documentation they could share. Thanks, Aaron.
  • Statement Envelopes

    Can anyone recommend an envelope size that fits the account statements?
  • Direct Deposit Batch Payroll

    Switching to Direct Deposit. I understand I need to use batch payroll for direct deposit. I have weekly hourly employees and bi-weekly and monthly salaried employees. The b-weekly salaried employess are split where some are paid one week and the others…
  • BV December 31, 2020 End of the road - Pervasive 10 - Is this slated for update ?

    I recall reading articles years ago about BV and its reliance on Pervasive 10 which reached its end of life a few years ago, and crystal reports which i think is no longer a thing? I recall there being a limitation with BV that all database access would…