• Year-end Resources: 24/7 resources and information

    Closing the year? We're here to help. As you begin your year-end process, visit the Sage BusinessVision Year-end Resources to find: FAQs: Browse year-end topics, guides, and review common issues. Helpful checklists: Step through your year-end…
  • Exciting news…Sage City is now Community Hub!

    Over the last year we’ve freshened the look and feel of Sage City, made it easier for customers and colleagues to navigate the platform, and improved the way the platform is moderated - and now, the last piece of the puzzle; we’re changing its name! …
  • Alert: How to contact official Sage Support to avoid Third-Party scams

    In today’s tech-savvy environment, scams are increasingly sophisticated. When dealing with Sage software support, it’s crucial to know how to identify and dodge fraudulent activities. Here’s your guide to staying safe: Bookmark Official…
  • Verification is Key

    Hello Sage City Community Members, Thank you for your ongoing support and for being part of our community. We appreciate everyone who has joined, and we're excited to welcome even more members! To make our community even better, we're moving towards…
  • What does the Sage Business Gold Care plan cover?

    What does the Sage Business Gild Care plan cover?
  • Support Ending

    Hi, Is the support ending for all Business Vision versions or only those that don't install 2023? Thanks, Kevin
  • BV support ending

    If you require assistance navigating the recent announcement and how it affects you, feel free to reach out to us at [email protected] 780-451-3089 x101. We are an authorized Sage BusinessVision business partner.
  • Alert: Sage BusinessVision 2018 and 2019 support ending

    Sage is committed to providing the highest quality products and services to our customers. As a technology developer and provider, we understand technology evolution allows our customers to establish and maintain competitive advantages and achieve operational…
  • Alert: Sage BusinessVision January 2023 Payroll Tax Update CPP calculating for exempt employees - Updated

    We're aware that some customers are experiencing problems with the Sage BusinessVision's January 2023 Payroll Tax Update that's affecting exempt employees. While we continue with our investigations, you can use the following workaround: Direct Deposit…
  • Product update: Sage BusinessVision January 2023 Payroll Tax Update available now

    Sage BusinessVision January 2023 Payroll Tax Update We're excited to announce the release of the Sage BusinessVision January 2023 Payroll Update as part of our long-term commitment to supporting Sage BusinessVision customers. Included in this release…
  • I created 2 whs one for regular brand new item, the other one for return goods as refurbished item

    I created 2 whs one for regular brand new item, the other one for return goods as refurbished item, but all returns inventoris are showing neative on availiable qty, is there any way to fix it?
  • 114 attempt to access item beyond bounds of memory (signal 11)

    Hello lately we are getting this while processing payroll. BV is installed on server 2012R2, we are remotely connecting to the server to access BV. - Bv Version 2019 - 7.92.11 Thank you
  • Inventory status changes

    I have a few inventory items that I want to change to inactive, but they are showing in quotes that are unknown. It shows a quote number with all other details as unknown. Is there a way to delete the unknown quotes so I can change the inventory status…
  • Resolved - Apache Log4j vulnerability

    Sage and its partners take the security of its customer solutions extremely seriously, and regularly undertakes proactive testing across its products to identify potential vulnerabilities and provide fixes. Following the initial announcement of the Apache…
  • How do I enter retroactive or year end taxable benefits so that the tax is calculated on the benefit?

    How do you enter a random or retroactive taxable benefit paid to an employee. I pay for some random taxable benefits for my employees, including prescriptions, sometimes a tank of gas, eye glasses etc. I keep the costs of the items in their own GL and…
  • locked fiscal period

    Just got a new lap top - had data transferred over - everything was fine entering up until the end of Aug. Now in Sept when I go to post an invoice I get an invalid entry message - the date entered is within a locked fiscal period. Please enter a valid…
  • PO's posting to Cost of Goods account?

    I have some PO's in history where some of the Inventory GL amount was split into the Cost account. This is going by the sales department Sales/Cost/Inventory accounts, where the inventory items are all using the same sales department, but as far as I…
  • Sage BusinessVision: Announcing July 2021 payroll update for Sage BusinessVision 2018 and 2019

    We’re excited to announce the release of the Sage BusinessVision July 2021 Payroll Update as part of our long-term commitment to supporting Sage BusinessVision customers. Included in this release are tax and payroll updates, and fixes for various issues…
  • Looking for Business Vision Bookkeeper Part-time Mississauga`

    Hi Everyone, I am looking for a part time Bookkeeper that has experience in Business Vision. Required on premise in Mississauga 20-30 hours per week. Can anyone help or recommend? Thx Bernie
  • Data Security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…
  • changing invoice date

    Hi there, I am wondering if I can change the date of a batch of invoicing that was done today, but needs to be back dated to yesterday's date (month end), without deleting and re-doing the whole batch? Thank you for any assistance!
  • Payroll adjustment for 2020

    We need to reverse payroll entries from 2020 and enter them into a different employee - T4A's only. Is this possible? I can't seem to void or enter payroll cheques in 2020.
  • po received shows in receipt but can't find that in po history

  • Business Vision Audit trail report for bank reconciliation

    I am having some issues related to bank reconciliation (general ledger) I had to undo a previous bank reconciliation as the beginning balances are not correct. In addition, after reviewing the general ledger detail none of the ending balances/beginning…
  • Bank reconciliation vs general balance

    After working on my Dec bank reconciliation - i noted an issue and decided to undo it. I made some adjustments for o/s items and reversed them off. Now my general ledger ending balance for November's bank reconciliation is different than what November…