• Company Vehicle purchases

    Hi All I'm wondering if someone can assist in the best way to record the purchase of company vehicles for a painting company in BC. -This is a sole proprietorship, they buy and sell their vehicles every couple of months, these vehicles are always…
  • Employee Payroll Advance

    1. An employee was given a cheque $178.56... as an advance that will come off of his next paycheck. I minus deductions from $184.00 to find $178.56 and write a cheque out manually from our cheque book. Was I right to minus deductions on this advance?…
  • Unique debtor number or code

    Hello, I'm trying to find a way to make a connection between an external stock control/sales program WinTree® Nursery manager (special program for tree/plant nurseries) with Sage 50 Premium. In the external program I maintain the customers, create sales…
  • Sudden firewall issues running SAGE

    I have been using SAGE without issue for the past year. All of a sudden yesterday I couldn't open SAGE. I received a troubleshooter message that said that my computer firewall is blocking required processes to access my data. Then is gives me a whole…
  • Is updating the Payroll feature worth it for 1 employee?

    I have a company that only has 1 employee on their payroll that they need to do paycheque deductions and remittances for. I have just received an Auto Renew Notification that is "Sage 50 with Support - Payroll" for $728. This seems like a lot of money…
  • Payroll was entered manual and now entering in module -- Different amounts

    Taking over a client who entered payroll in GJ from the online CRA payroll calculator. The journal entries have wrong calculations (for income tax) and one employee was CPP maxed but she continued to post/deduct. When I am re-entering the information…
  • Payables payments

    my payments window is in the shadows and won't open fully to allow me to use it. I used it just an hour ago and now nothing. I tried closing, rebooting and still nothing. I click to open it and it opens in the bar at the bottom of the computer but will…
  • Database corruption

    SAGE sadly do not work on weekends, no support whatsoever, if you have a problem during the weekend then you are screwed, at least I though I will reach chat support, yet I have been trying to reach CHAT online support, NO, no more chat support during…
  • Sage 50 CA Payroll

    Can anyone provide instructions to properly set up a RRSP-DPSP benefit plan in Sage CA payroll?
  • refunds

    we have a client who paid the full amount for a vacation, then decided to change the dates, for a shorter vacation, thus leaving a credit on their account, we credited their credit card with no problems, (Q) how to apply the credit in Sage 50, client…
  • Sage 2012 The file does not exist. Please enter or browse for a valid filename

    I have Windows 8.1 64-bit computer. Recently migrated from Vista. My question is when I try to print Receipt & Forms I am getting this error "The file does not exist. Please enter or browse for a valid filename"
  • Price list for buying Sage 50 CA

    Can anyone direct me to a concise web page or two that actually gives a complete price list for Sage 50 CA? I work in an accounting office, and I need to be able to tell my clients how much it's going to cost for the features they actually need - program…
  • Importing Excel Spreadsheet if Sale Transactions to Sage 50- Canadian

    I have a lovely Excel spreadsheet from my customer of all their sales (cash/Interac/ MC sales) from their own customers. I am trying to import it to Sage because it is hundreds upon hundreds of small amounts and inputting each one individually would take…
  • Newbie question

    I started working with this roofing company on March 2015 and before that, I knew nothing about Sage. The former assistant was using QuickBooks and unfortunately, there was nobody able to train me. I decided to take the job since I would be working from…
  • EFT

    Hi, I have Sage 50 with EFT. When I want to pay my suppliers, I add their banking info in Sage 50, make the paiements, and than I go to EFT and generate the paiements. EFT ask me again to write all the banking info of my suppliers. Is there a…
  • Only 1 of my GST entries is not showing on "Tax Report" but shows in General Ledger

    I recently discovered my GST account was not balanced so when I went back to the beginning (Jan 1, 2014 to March 31, 2014) to pull that report to see if I had accidentally posted something after the fact, I discovered that 1 entry did not show on that…
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…
  • run time error 75 path/file access error

    hi since this morning I have this error and the EFT direct closes. The EFT direct was working well before and I try to find what happened since...and I verified all the info on company maintenance. (that are not supposed to be changed) I work on…
  • Finish Entering history question

    I have set-up a company in Sage Simply canada but still waiting for my opening balances from my accountant. Can I start entering transactions while still in history mode? if so, how long do I have? can I hit "Finish Entering History" and go back later…
  • Memo

    Question #1: Refer to general ledger balance from Jul 30 to record and pay GST owing to the receiver general. Issue cheque #203 for $200 in payment. (Enter as other payment). Question #2: bank Memo: From bibi bank, $1500 for regular monthly mortgage…
  • Outlook 2007 plug-ins

    My Outlook 2007 dasnt import all my customers to contact list, I've added the Plug-ins dll's manually, I dont want to reinstall the software as I am affraid because have lots of updates since the program originally installed, dont trust them
  • Updating Sage 50 on Windows XP

    I know XP is no longer supported by Microsoft, unfortunately if I upgrade my computer to Windows 7, I will lose the ability to use our database so I'm a bit stuck. I need to update the tax files for Sage 50 Cdn. Is it possible to just update that alone…
  • Unable to post amounts to payroll

    Up until a few weeks ago, my payroll was working fine. Then I logged in one morning and the program would not allow me to enter amounts for regular or overtime earnings. As a result the auto calculation of taxes no longer works either. I can still enter…
  • Posting to date before data clearing, work-around?

    I have inadvertently cleared data in receivables and payables before July 14, 2014. This means I can't drill down to the details. I want to post some new sales to dates before July 14, when I do this, they are also cleared. Is there a way to change this…
  • Customer Balances verses open sales orders

    Is there a way for the customer's balance to reflect their open sales order balance as well? Our problem is that some customers place multiple orders within their billing period & we do not invoice until after orders ship & by then it is to late to place…