Welcome to the Sage 50 Canada Support Group on Community Hub! Available 24/7, the Forums are a great place to ask and answer product questions, as well as share tips and tricks with Sage peers, partners, and pros.
I'm using my original version of Sage (2017)
Is there a newer version available to buy and download that is not cloud base? I need to upgrade but want a downloadable version i.e. maybe a 2019? Is this still available?
With the new 2024 version, we are unable to restore desktop version backups from our clients because it is wanting us to login on Sage Online - but as the client, not as the accountant. In the past, we would login with their "sysadmin" and password, and…
We have downsized our company to a couple of employees - 2 to 4 only. Premium edition has so much cost and features for so few people. Since 2024 version needs a new way to purchase - is there a way to move to subscription using the data we have but for…
bonjour, nous travaillons en partage et ce matin quand j'ai du faire l'exercice de fin d'année j'ai constaté que je n'étais plus en partage.
Qu'elle est la procédure dans ce cas.
The version that I use is Sage 50 Premium Accounting (Release 2023.0). I run into the issue on emailing and printing direct deposit payroll stub. Here is the error message:
Hello,
I need help please. I have the files from Sage 50 Quantum Accounting 2015 but want to migrate/upgrade (although from a Quantum version it is actually considered a downgrade) to Sage 50 Canadian Edition 2022. Any assistance would be greatly appreciated…
Hey Sage team, first time post here on these forums.
I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
Looking to find information on the correct posting for LTD Benefits 100% paid by employee.
The LTD payment by employee is being posted to LTD Payable account 2000 through the Payable module
The LTD payment made to the insurance company is being paid…
In order to make sure our payroll is submitted to our Direct Deposit service provider in time, we have to process it several days ahead of the actual pay date. Currently we have to go back in and send the email statements individually on the day before…
We purchased Sage 50 Premium 2017 back on November 4th 2016. It was licensed to our company. I have the serial number, the account ID, the key code and the invoice from Sage giving us the download link, etc. We were allowed to have it on 2 computers so…
I've been on hold for support for over 4 hours this afternoon and am now holding for a third support person. This is unacceptable! If support is experiencing higher than normal call volumes everyday, then the volume is actually normal and they should…
hi,
i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?
I have a company file that was worked on by Sage in 2017 and I have not been able to update into the new programs. As a work around I have been using it in 2017 version, however I have upgraded my computer and no longer have the 2017 so I need it fixed…
I need help!! I am just about at my witts end.
I've been trying to contact sage every day since October 14th. I've spoken to people on the chat which the first person sent me to knowledgebase article (107248), as my original problem was that I could…
I received notification to download and install the 2021.0 product update.
I downloaded the update. When exiting Sage it asks the "Install Now" or "Remind Me Later" questions.
My problem is that I click Install Now and nothing happens. It asks if…
Bonjour,
J'ai 4 comptes de grand livre pour mes ventes. Cependant lorsque je sors le rapport de taxes, il ne prend que le premier. Comment puis-je modifier ce rapport afin qu'il inclu les 4 comptes ?
Merci
Our database is stored on the server, and there is "connction manager" on the server. However, we are changing new computer, and want to move data to a new computer(local) and not use server any more. Can I just copy the company's file from server to…
This update is a nightmare, as is Sage 50 Platinum support. I have companies that I had to restore the data on the desktop and cannot reshare. I have been on hold with support numerous times and was cut off 4 times today without being able to speak with…
Hi. I'm trying to add the program to a new laptop. I keep receiving the following message:
You have a valid ID but you are not authorized to use this feature. Contact your sage ID admin. so you can use feature.
we are a small company, all 3 of…
I purchased direct from Sage Sage 50Cloud Comptabilité Supérieur 2020 (2 utilisateurs) - Abonnement annuel avec Soutien before create my account.. I print my order confirmation. I am trying to register but I don't have a serial number. I m not received…
Sage dispose de nombreuses ressources pour vous aider à tirer le meilleur parti de votre solution Sage 50 Édition canadienne. Parfois, cependant, en ayant plusieurs options, vous pouvez être submergé. Vous pouvez désormais accéder rapidement à tous les…
I have Sage 50 2020 CA Prem. The software stopped working properly in February 2020.
I can’t adjust any journals. If I try the program closes or just do nothing.
I have reinstall Sage to try and fix the problem
I just purchased Premium 2020 from Staples and received my product key (no serial #) and a link to download the software. However, the download is simply the accompanying documentation and not the software. I contacted Staples and they say it is a Sage…
