My bank recs on Simply are months behind and causing me great frustration. Instructions on this forum have been very helpful. My latest problem is that I have started all over (again) and there are double and sometimes triple entries on the screen for every item. I've tried changing the date, closing and reopening all windows, even closing down Simply, but still the multiple entries are there. It looks like a programming issue but in the meantime I can't carry on with the recs. I finally decided to restore from backup and that got rid of it but it means redoing today's work (haven't done much fortunately). Any advice?
You may need to reset the bank reconciliation if:
Note: Please make a BACKUP of your data before proceeding, and do not overwrite any of the other backups. The Account Reconciliation feature involves detailed procedures listed below that must be followed step-by-step:
Part A - Clearing old reconciliation information:
Part B – Setting up the Bank Reconciliation:
You are now ready to start reconciling your bank statement. Make sure your unresolved and discrepancy amounts are zero before you are ready to post.
I have followed these clear and helpful instructions each time I've started over. My problem is the double and triple entries of each item - pretty sure it's a programming thing.
I have another problem. An amount of $8.77 appears on the Simply rec window, I check it off because it has cleared the bank. Yet, an unresolved amount of $8.77 shows up. The payable ledger is correct.
Hi, I can commiserate with your frustrations, until I realized what was causing them these drove me crazy also. The double and triple entries are usually caused by correcting a posting. Make sure you have "show corrections" checked, click on the top icon that says to clear all items, make sure your opening and closing balances are accurate and so are your dates, then just uncheck all outstanding items. This is the easiest and fastest method of getting through the maze SA creates in order to preserve an accurate audit trail. BREATHE!! It's ok, this too shall pass.
I hope this will work for you, if not, come back to the forum and we'll try again. In the meantime, don't worry it has happened to a lot of us.
Almost magic. First part of my thinking:I did as you said by checking all and then just unchecking what hasn't cleared. Unfortunately, I'm still out the $8.77. However, if I uncheck a reversing entry of $8.77 for which there is "no data to report," everything balances.
Second part of my thinking:I think unchecking something that doesn't exist would be fine, right? If so, it IS magic. Karen
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