Database connection won't run

I downloaded the student version of Sage 50 (I have previously downloaded it before on a different computer with no problems). I  just got a new laptop and now once it is installed I can not get it to properly run. It says how the database connection won't run. I have tried going through programs to the database connection and run it. I have also gone through the adminstrative tools and services and tried to run it but it says I do not have administrative rights. However, I went into my user accounts and it says I am in fact the administrator.

I called Sage customer service and they were absolutely no help.

Any help would be appreciated - I need to work on my term project ASAP.

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