• Frequently Asked Questions about Sage 50 and Sage HR

    What’s included in the HR pack and benefits of using HR pack? The HR pack includes ESS (Employee self-serve), payslips, tax documents, and Core HR features such as employee record, documents and e-signature, onboarding, dashboard and announcements, and…
  • Year-end Centre: 24/7 resources and information / Centre de fin d'année : Ressources et informations disponibles 24/7

    Lisez ceci en français Closing the year? We're here to help. As you begin your year-end process, visit the Sage 50 Canada Year-end Centre to find: FAQs: Browse year-end topics, guides, and review common issues. Helpful checklists: Step through…
  • Important Information for Sage 50 Canada Users Upgrading from 2024.0 to 2024.1 / Informations importantes pour les utilisateurs passant de la version 2024.0 à la 2024.1

    Lisez ceci en français Are you a Sage 50 Canada user with large data sets and with several years of historical data beyond the last fiscal year who is planning to upgrade from version 2024.0 to 2024.1? If so, it's important to be aware that the conversion…
  • Coming Soon: Product Update 2024.1 for Sage 50 Accounting / Bientôt disponible : Mise à jour du produit 2024.1 de Sage 50 Comptabilité

    Lisez ceci en français A product update (2024.1) will be available for your Sage 50 Edition starting December 19, 2023. Payroll enhancements and government updates are included in the Sage 50 2024.1 release: Dental benefits Additional CPP benefits…
  • Coming Soon: Product Update 2024.1 for Sage 50 Accountant’s Edition / Bientôt disponible : Mise à jour du produit 2024.1 de Sage 50 - Édition Experts

    Lisez ceci en français A product update (2024.1) will be available for your Sage 50 Accountant’s Edition starting December 18, 2023. For your clients with a Sage 50 Accounting subscription, the product update will be available on December 19, 2023 …
  • Exciting news…Sage City is now Community Hub! / Grande nouvelle… Sage City est devenue Community Hub !

    La version française suivra. Cliquez ici pour lire Over the last year we’ve freshened the look and feel of Sage City, made it easier for customers and colleagues to navigate the platform, and improved the way the platform is moderated - and now, the…
  • Coming Soon: Important Sage 50 Accountant’s Edition Product Update / Bientôt disponible : Importante mise à jour du produit Sage 50 - Édition Experts

    Lisez ceci en français A product update (2024.0) will be available for your Sage 50 Accountants Edition starting September 26, 2023. F or your clients with a Sage 50 Accounting subscription, the product update will start rolling out on October 3, 2023…
  • Coming Soon: Important Sage 50 Accounting Product Update / Bientôt disponible : Importante mise à jour du produit Sage 50 Comptabilité

    Lisez ceci en français A product update (2024.0) for Sage 50 Accounting product will start rolling out on the following days: October 3, 2023 for Quantum users October 10, 2023 for Premium and Pro users The update will be available to all…
  • Sage 50 Canada Ideas group: Relocated on Friday, September 15, 2023 / Groupe d'idées Sage 50 Canada : Déplacé le vendredi 15 septembre 2023

    La version française suivra. Cliquez ici pour lire The Sage 50 Canada Ideas group has relocated to Aha! Ideas, a fantastic new platform that allows you to: Make suggestions to improve or add functionality to Sage products Vote up – or down …
  • Alert/Alerte: How to Contact Official Sage Support to Avoid Third-Party Scams / Comment contacter le support officiel de Sage pour éviter les arnaques de tiers

    La version française suivra. Cliquez ici pour lire In today’s tech-savvy environment, scams are increasingly sophisticated. When dealing with Sage software support, it’s crucial to know how to identify and dodge fraudulent activities. Here’s your guide…
  • Verification is Key

    Hello Sage City Community Members, Thank you for your ongoing support and for being part of our community. We appreciate everyone who has joined, and we're excited to welcome even more members! To make our community even better, we're moving towards…
  • Coming Soon Important Sage 50 Accounting product update / Importante mise à jour du produit Sage 50 Comptabilité

    Lisez ceci en français A product update (2023.2) for Sage 50cloud Accounting product will start rolling out starting June 22, 2023 and will be available to all customers by the end of June. Improvements coming in Sage 50’s 2023.2 release: Improvements…
  • Make contacting Sage Support easier with just a few clicks -- Facilitez le contact avec le soutien de Sage en quelques clics

    Lisez ce qui suit en français Have you reviewed our Top 6 tips to be sure you are contacting “the real Sage” for software assistance ? Something else to know is that Sage 50 software users have a desktop icon that goes directly to our www.sage.com/resources…
  • How to get past Sage 50 detecting negative amounts when processing the T4 or RL-1

    Want to know how to get past the message that your T4 or RL-1 has a negative amount and cannot print or E-file? Head over to our Sage Knowledgebase to find out how!
  • Alert: Difference between Sage 50 CA 2023 Payroll Deductions and PDOC

    A small number of customers are reporting differences between PDOC and Sage 50 2023 payroll calculations when the employees’ annual income is greater than $66,600. This is occurring because new in 2023, part of CPP (and QPP) reduces taxable income. In…
  • Make completing your year-end a breeze / Finalisez votre fin d’année facilement

    Lisez ceci en français Sage 50 During the year-end tax season there are typically longer than normal wait times to connect with our Sage support team. To help you complete your year-end with ease we have created a set of resources to answer your most…
  • Product Update Sage 50 2023.1 coming soon / Mise à jour du produit Sage 50 2023.1 bientôt disponible

    A product update (2023.1) for Sage 50 Accounting will start rolling out starting December 22, 2022, and will be available to all customers by the end of December. Improvements coming in Sage 50's 2023.1 release: Enhanced email integration with Gmail…
  • New Benefit - Sage Member Masterclass: Discover talks and articles from the world's leading experts!

    All Sage customers and partners have automatic access to Sage Membership, which includes Member Masterclass , networking opportunities, and expert human advice. In Season 1 of Member Masterclass, go deeper with our experts, learn how to find and keep…
  • Action Required: Prepare for installing Sage 50 CA 2023

    Over the next 2-3 weeks you will receive the download for Sage 50 CA 2023. Our call volumes are higher than anticipated due to the release so we want to share with you some tips so you can prepare for this installation. Change your password in 2022…
  • Secure your data with 2-Factor Authentication / Sécurisez vos données avec l’authentification à deux facteurs

    Lire la version français Sage is dedicated to creating a culture where customers like you are switched on to cybersecurity and take full advantage of the technologies available to help keep software and data secure. According to a recent Microsoft study…
  • Important Sage 50cloud product update / Importante mise à jour du produit Sage 50cloud

    A product update (2023.0) for Sage 50cloud Accounting product will start rolling out starting October 4, 2022 and will be available to all customers by the end of October. Improvements coming in Sage 50cloud’s 2023.0 release: Greater flexibility…
  • When there's an internet outage… know your options for working offline with Sage 50cloud's Remote Data Access feature

    When an internet outage strikes, you may be impacted if your companies use Remote Data Access (RDA), don't worry! There is a way to work offline. Something to note is that a switch to working offline may result in some recent work missing from the local…
  • Important Sage 50cloud Accounting product update

    Lire la version français A product update (2022.3) will be available for your Sage 50cloud Accounting product starting June 20, 2022. You can review the WhatsNew_2022.3_en-ca.pdf . Getting your product update starting June 20, 2022 You will be notified…
  • Important Sage 50cloud Accounting Accountant Edition product update / Importante mise à jour du produit Sage 50cloud Comptabilité - Édition Experts

    Lire la version français A product update (2022.2) will be available for your Sage 50cloud Accounting product starting February 3, 2022. You can review the WhatsNew_2022.2_en-ca.pdf . Getting ready for year end? Visit the Sage Year End Centre. Getting…
  • Important Sage 50cloud Accounting product update / Importante mise à jour du produit Sage 50cloud Comptabilité

    Lire la version français A product update (2022.2) will be available for your Sage 50cloud Accounting product starting February 3, 2022. You can review the WhatsNew_2022.2_en-ca.pdf . Getting ready for year end? Visit the Sage Year End Centre or register…