Pesky "Deposit Paid"

Hi there,

Summary:

I am fairly new at my job and came on during year end. During year end we began clearing up any stale dated cheques, etc. We were able to account for all of the stale dated figures and most of them were simply improper allocations. We were able to clear up all of the items except the following.

We had credited a client for essentially an overpayment and they set up a "deposit paid" or prepayment. However it is my understanding then when it came time for invoicing the deposit was simply left on the books and as the invoice already contained a discounted rate. Now i am left with this silly deposit paid and no way of reversing it (It occurred in June 2013 so sage will not let me :( )


I have tried to go through the general journal dr. our bank and cr the deposit paid but it will not let me access the deposit paid account.

I am sorry if it sound like I am rambling - i have spent more time than i know today trying to figure this one out.

Any help would be greatly appreciated!

Ian