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  • Software will not Backup from File

    Hello all, I have updated a company's Sage software to a new version. When I try to restore the company by selecting a back up file, the file will not enter the set up wizard. What I mean is, 1) I enter the restoration set up wizard, 2) select the…

  • Error when opening Sage Pro 2012 Database in Sage 50 Pro 2015

    I just installed Sage 50 2015 Pro. Until now I have been using Sage 2012 Pro. I'm having problems using my existing company file in the new version: It seems that Sage 50 2015 Pro is having problems connecting to the 2012 Pro version's company file…

  • RE: The database engine has times out

    Hi Ashleed, If you backup as a .cab file, please use the restore wizard from Sage 50 to regenerate the Sage 50 data file and put it on your desktop. For steps to use the restore wizard to regenerate your data file, you can follow the KB article link…

  • The database engine has times out

    I cant open my company in sage and its driving me insane! When the window pops up to open your company - I have everything backed up on a memory stick, and when I open the folders I have created (Feb 2010, March 2010), the back up is not there. However…

  • RE: Cannot restore from backup

    Hi, This KB article may be able to help you with your issue. Error: "A required file is missing" when restoring from backup - KB12669 Suggestion also is to restore the backup to a different location rather than just accept the default location suggested…

  • RE: Simply Accounting 2008 - restore data - please help !!

    Hi Karen, If the backup of your data is in .cab format, you can use the restore backup feature of the software to regenerate the data file. Please follow the Knowledge Base link written below to access the steps: How do I restore from a backup? KB…

  • Simply Accounting 2008 - restore data - please help !!

    Please help. My desktop died - motherboard fried. All my S/A data is on an external drive. I have purchased a new computer. I have re-installed S/A onto my new computer. I need to restore my company data onto S/A 2008. I need help to do this.…

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