• 2023 T4 Reporting Error found

    One employee was missing a postal code. When the T4s were printed, no error was noted and the T4 printed correctly. When the data was exported, this one T4 slip was not included in the data and resulted in a discrepancy notice from CRA, which means the…
  • EI and CPP Employer Portion not expensing to expense account

    When running payroll, our employer EI and CPP do not expense to an expense account. Why would this occur?
  • Employee Paid as Expense, Should Have Gone Through Payroll

    One of our employees received a benefit from the government that we paid straight out as an expense claim, later to find out it should have gone through payroll as a wage and subject to CPP, EI and Tax. How do I fix this in SAGE 50?
  • Employee wants extra income tax deducted

    How do I enter extra income tax to be deducted for an employee?
  • Severance pay creation not working

    Hello, I followed these instructions How to create a new income for severance pay with only income tax calculating on it (sage.com) to create severance pay line in payroll, however when I get to step 5 in part 1, I get a message that says "for the income…
  • Why is Sage transfer my source account balances to payables - want it to stop

    I am totally bewildered by Sage 50 posting entries for WSIB and Source Deductions to the payables account at month end. I want those balances to show on the balance sheet in their respective accounts.How do I get Sage to stop posting to payables?
  • Payroll Entries

    Hi, have never used the payroll function in sage for very long. I want to confirm how to deal with the payroll entries specifically with relation to benefits. I cannot find an answer. We enter the paycheck into Sage and then we pay it online manually…
  • Taxable, Payable Benefits

    I am trying to create a taxable mileage benefit for our employees, however, when I use the income type "Benefit" and enter mileage for payment on an employee's payment, it behaves as a non-receivable benefit. How do I change the set up so that Sage will…
  • Other Indexed Amount

    In the Federal slot on an employee record, I entered the Basic Personal Amount. On the line underneath I had entered the same amount on the Other Indexed Amounts slot. If I take out the amount from the Other Indexed Amounts slots the tax paid is considerably…
  • Employee Advance Showed Up - Sage 50 Desktop

    After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…
  • Payroll deduction not working for hourly

    I was beginning payroll, when I got a notification that I didn't have payroll, and to click to get payroll, and then it said it worked... weird... I have a card on file to pay for my next year. When I went to process payroll, none of the hourly employees…
  • Incentive Pay

    Incentive Pay: Our company has started the incentive pay if the employee achieves the desired outcome. Now my question is what is the best practice to record the incentive pay in Sage 50 and what are the legalities around it?we will be paying incentives…
  • Need to make an entry that removes a small amount of CPP, EI, and Tax that were accumulated in the payable in error.

    There is a small amount of CPP EI and TX that were accumulated in error in the first week of January due to the way that I had to transpose the paycheques from one payroll file into the current Sage 50 Canada file. How do I best remove this, without attributing…
  • 2023 T4 summary has difference of $ 64520.95 for less your remittance account balance.

    Hello friend, 1. I filled about 2023 T4 and T4 summary. The T4 summary had difference $64520.95. I know I still owe CRA Nov and Dec 2023 remittance did not pay total $57832.45 but the amount is not matching the difference $645520.95. My question is…
  • Salary employee

    New to Sage and we have employees now that are on salary. Under the employee - taxes - calculate CPP has been ticked, however Sage is not deducting CPP. What have i done wrong??
  • WSB calculation on Taxable Benefits-Sage 50 Premium

    WSB/WSIB is set at 2.06% for each employees. However, WSB is not calculated on an taxable benefits (.e.g. Llife/ADD, RRSP etc.). The income items are set to a "benefit" type. Calculations for tax, CPP, and EI are correct but WSB is not calculated. Is…
  • How to get rid of cheque numbers?

    I have done payroll and made a mistake Printed and for some reason printer did double sided so reprinted and check numbers were for after the first ones. So I am trying to just void the cheques that were not posted but there is no journal entry number…
  • EI underpayment

    Upon running a report for issuing ROE, I discovered an EI underpayment for a former employee. I'm aware that the company is accountable for covering the employee's portion, given that the employee has been paid for the last pay cheque. Is there a way…
  • Payroll

    We have posted a wrong date in second to last payroll. Jan 24, 2023 instead of 2024! How do you go back and correct the date?
  • Pensionable earnings

    When a payroll report is generated, a comment prints at the bottom of the report that says "Federal and Quebec Pensionable Earnings - not subject to annual maximum." CPP contributions are calculated correctly in Sage but the pensionable earnings amount…
  • Adjusting CPP & EI Overpayments into Tax Deduction before Printing T4

    A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…
  • How do I enter historic Vacation earned balance forwards into a new file but not in history mode?

    I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…
  • Employer EI Calculation - Over calculation

    Our Sage 50 system is calculating employer ei amounts based on gross earnings, employer cpp, employer eht and employer wcb. It should only be calculating based on gross earnings, how can we fix this as we are over remitting? It is calculating on full…
  • Severance pay/Accounts receivable

    Employee is given a debt reprieve from Employer in a severance package. How do I post this..I need to credit the Receivables and debit the payroll. Client is using a Payroll Company. How do I report this to CRA.? Thank you.
  • Fishermen Payroll

    Hi, Has anyone set up payroll to pay fishermen? Can you explain how? Thanks