Sage 50 Canada

Hi, have never used the payroll function in sage for very long. I want to confirm how to deal with the payroll entries specifically with relation to benefits. I cannot find an answer. We enter the paycheck into Sage and then we pay it online manually…

After rolling forward to a new year an employee suddenly had a payroll advance show up that was never issued and we can't figure out where it came from. The Employee Detail Report shows no advances ever being issued and the amount is very odd. The balance…

I have a problem that when entering the information through Sage for an ROE before uploading to CRA, On the Sage side if an employee has RSP's a portion paid by the Employer, it includes it in the Gross Income when you run reports but the ROE itself excludes…

There is a small amount of CPP EI and TX that were accumulated in error in the first week of January due to the way that I had to transpose the paycheques from one payroll file into the current Sage 50 Canada file. How do I best remove this, without attributing…

We are getting the "Unhandled exception has occurred in your application." when trying to print our T4's. We have installed, uninstalled JIT debugging, we have run the .NET Framework Repair Tool and reinstalled windows. We've also uninstalled and reinstalled…

A new company I am working on was told by CRA to continue deducting CPP & EI from employees even after they had reached the yearly maximums. I have been directed to shift these overpayment amounts into Income tax deducted before printing the T4s. What…

I have a new to me client. They have recently recreated the file I am now working in. It is not in history mode. They now want me to do the payroll that was being outsourced before. I have a file for the payroll from the company that was doing it. How…

There was always an option for payroll chqs with YTD and 2 stubs. Now there is only the option for YTD and one stub. Am I just not looking in the correct place. I have Canadian 50 Accountant edition 2024.1

First year using Sage 50 Payroll. Previously I have only ever manually added the auto benefit directly on the employee's T4. It doesn't appear I can do that with Sage. After reading a couple discussions, it looks as though I need to add Auto benefit as…

I have just downloaded the '24 update, and now when I go to Reports/Payroll/T4Slips and Summary it says "Print is the only option for employees who are not synced with Sage HR" . I have never used Sage HR before. Is this a requirement now? Thank you for…

Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.

it is almost time to issue T4's. Last year we introduced the GRSP and DPSP. how do we report these on T4's. All I see is this image attached below. so my questions are do we report GRSP on T4 as well as I believe everybody should be receiving T4E from…

Is there a way to change all of the employees WSIB rate like the federal and provincial tax credits?

We are holding a specialized program for clients whereby they receive a living allowance of $80/day which is taxable. How do I set this up in Sage 50 premium accounting? I've tried to change the 'units' but it doesn't give me any other options. I've tried…

Has anyone experienced gray out employees that cannot be selected on the payroll run journal? I have updated to latest version of sage, check employees DD and info, all looks good. Advice?

I have two employees that want an additional 20% income tax taken off each pay. I have been doing it manually, seeing the original calculation, calculating 20% of the gross, then adding it manually to the income tax field - ie, reg tax is 178.68 , 20…

Hello, I must set up severance pay for an employee, I followed this article ( https://ca-kb.sage.com/portal/app/portlets/results/viewsolution.jsp?solutionid=221924950016814 ) but sage gives me the following message "for the incomes you have modified…

Employer Dental Benefit information - can someone tell me if there is an update?

We need to pay vacation hrs. that employees did not use last year. How do I pay remaining vacation Hrs. for prior year?

There use to be an update WSIB rate feature under the Maintenance Menu which would allow you to update all or just the highlighted employees. I can't find it anymore. Why would they have removed this feature? Our WSIB rate has been frozen since the beginning…

Since the update, I can no longer email paystubs out of Sage 50 Accountant Edition. I use the cheque run and have never had an a issue before. As soon as i click email the first employee hangs and nothing else will go. When I finally get out of the payroll…

I am wondering if Sage has the capability to track banked time in an efficient manner. If yes, how to set it up and use it efficiently.

Hi everyone. Is it possible to re-order the income names in the payroll module (Sage 50 Canada 2024)? I know how to change the names and add incomes etc.. I'm not looking for assistance with that. We have quite a few income categories in our company and…

I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…

Hello, The organization I work at uses a csv template for timesheets that has multiple fields (name and different types of hours worked) including; Name of employee,Regular Hours,Team Lead Regular,Team Lead Night Sleep,Night Awake Hours,Night Sleep…