• Final Pay period date is wrong can not create ROE

    I can not export an ROE because it says the final pay period is wrong. the last pay period is Feb 25 to March 2nd and his final pay was March 8th (the following Friday) This is correct but it is still telling me its wrong. Can anyone walk me thru the…
  • Having some trouble with ROE forms

    I'm looking to print an ROE for a single employee. However, I seem to be unable to select the employee from the list of terminated employees for the years I want. In a nutshell, the employee's first pay was received on September 1st, 2021. However, they…
  • Decommissioning of ROE-Web Formats

    I just received an email notification from Service Canada stating they are getting rid of some old ROE formats. " Effective April 1 st , 2016, Service Canada will only be accepting the following Record of Employment (ROE) Web formats: 53-Week…
  • ROE and new requirements

    Hi Just received this e-mais from Service Canada. Will Sage make the appropriate changes by April,1 2016 or before? Danielle In an effort to standardize the ROE Web file versions, the following ROE Web formats will be discontinued on March 31…
  • ROE Insurable earning does not match EI ins earnings on Employee summary

    When I print the ROE the Total insurable earnings does not match the Employee summary EL ins. earnings? I have tired to match the dates and spent countless hours trying to figure out why? Can anyone help?
  • Record Of Employment (ROE)

    I have a salaried employee that has left the company I do bookkeeping for. Vacation is accrued and is paid out when taken, When I generate the ROE for this employee there is an amount in Box 17A for Vacation Pay. This employee has taken and has been paid…
  • RE: ROE Filed Online but Can't Print ROE

    Hi Peggy-Sue, You may want to follow this KB for more information. When printing an ROE, it is missing the layout boxes and preprinted text - KB35914 Hope this helps.
  • ROE Filed Online but Can't Print ROE

    I'm using Sage 50 Accountant's Edition 2014. I successfully filed an ROE using ROE Web. How do I print an ROE for my file? I selected Reports, Payroll, Print Record of Employment, selected the employee and then print. I got one page, with some information…
  • RE: ROE Web Error

    Hi MMURPHY, For the number in the P.P boxes of Block 15C, you will have to double confirm with your Employee Details report with EI insurable earnings column added to the report. You will have to adjust them if you find any discrepancy. Otherwise, if…