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Simply posts 2 identical cheques for same person with different cheque numbers

Posted By KarenAN over 9 years ago

I am using the payroll cheque run and on 3 separate dates at least one employee had 2 identical cheques for the same date but with different cheque numbers posted. Only one printed but I had to back out one cheque. I don't want to see an employee dinged for income tax when they haven't received the income. Why is this happening?

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0 Smith and Co over 9 years ago

I would have to say it is likely a human error. Perhap somehow you posted same employee twice? Were the chq nbrs one right after the other?
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0 Smith and Co over 9 years ago

I would have to say it is likely a human error. Perhap somehow you posted same employee twice? Were the chq nbrs one right after the other?
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0 KarenAN over 9 years ago in reply to Smith and Co

That's what I initially thought. I use the payroll run and I double checked the journal entry before posting to make sure nothing showed up twice. Actually this week it did work fine so maybe it was human error the other 5 times. The numbers are not consecutive. I will keep double checking and if it happens again, I'll post here for help.
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Sage 50 Canada

Simply posts 2 identical cheques for same person with different cheque numbers

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