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  • Sage Drive

    I used to use Sage Drive to share access with the accountant, now I cannot add the updated backup to the Drive. Do I have to set up a new user directly in SAGE 50 Can. Ed.? I also used to use the Drive as an extra backup location, but I can no longer…

  • microsoft 365 is not uploading

    365 SOMETIMES creates a backup and other times does not. I have disconnected then connected again, go through all the prompts and still no current backup when i log onto office.com what the heck am i doing wrong??

  • Should be able to set simply to backup each exit...

    The tech on the phone today told me setting the "backup daily" option will backup on exit if you go into the file numerous times a day... THIS IS NOT THE CASE. But it should be. Backing up on the first exit each day is hard to track. we have numerous…

  • Automated Backup

    We use the Sage 50 Canadian edition and I have set up the automated backup on our server, however the only time it runs is if someone uses Sage on the server. Is there a way to have the automated backup run automatically every night at a scheduled time…

  • Backup Space Detection

    Would it be possible in future releases for the backup mechanism to detect the available space on the chosen drive and alert users when they attempt to backup. Currently, the software contains a loop that continually asks the user "Do you want to overwrite…

  • RE: Help with accountant's copy!

    Hi there, Normally to open a backup as suggested by Rogers L earlier you need to restore from backup. If you have a program that can unzip cab files double clicking on it can unzip the sai file and saj folder. Otherwise we recommend using the restore…

  • RE: Cannot upgrade database from Sage 2013 to Sage 2015

    So when restoring a backup file (*.cab) and your are going through the restore process from within Sage 50 and have “missing data file” then there was an issue with the backup itself as the original can save a backup from 2013 version. Another test…

  • Not updating/ Can't open Company File

    We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…

  • Restore Backup SAGE50 2015

    My client has sent a backup via email and when I restore it there is no access to reports, A/R A/P. When I asked them to open the backup they sent it works for them. What am I missing so it will restore completely?

  • RE: Difference between Backup, Save As, Save a Copy

    Hi Cora, Backup is a process to create the .cab backup file of your data. If you need to restore it, you will have to go to File and select Restore. You will only see 1 .cab file if you use Backup. Save as means you can save your current data file…

  • Difference between Backup, Save As, Save a Copy

    I always do a backup when closing one month and before advancing to the next month. After reading prior post on this site, in regards to year end procedures, my question is: What is the difference between Backup , Save As , and Save a Copy in regards…

  • RE: Something Changed on "Back up" not sure what

    "I did back up and save to my desktop and then moved the file to my regular folder" It it works to one location, but not to another, the problem is that there is something different between the two locations. There's nothing broken inside the Sage 50…

  • Error: Backup Failed

    I am getting an error when I am trying to backup Sage: Backup failed: Could not create a temporary file used for backup. I've run the verify Advanced Database Check. No errors found As far back as a few months ago, the error log reports that…

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