Importing Payables and Corresponding Payments

We have a separate/custom operational system that has been designed to upload into Sage 50.  The payables module is working well, the payable and expense come in thru one upload file and then the corresponding Payment is uploaded by a separate file.  When the payment file is uploaded, all information is printing on the cheques except for the Vendor address, the name and details are all fine.  Any suggestions as to why the address will not print?  If I manually enter a payment to the same Vendor it prints the address just fine.  Suspect there may be a field on the upload format that may be missed to indicate to print the address or not. We are using a template that was supplied by Sage, but maybe there is another one that should have been used?  Any help would be appreciated as we would like to start running live very soon.

thanks!

  • 0

    Bryanna:

    I would suggest you contact the developer of your customized operational system to upload payables and payments. It would seem a field(s) is/are missing from the import.

  • 0 in reply to Agate

    Hi,

    Thanks for your response.  I have talked with our developer about this and we agree that we are missing some feild on the import.  We set up the import based on a template that was forwarded to me from someone at the Sage helpdesk.  Can you tell me which field on the import template would indicate the vendor address and what is required to load in the field, or possibly does anyone have another version of the template that would clearly indicate the field?

    thanks!