Hi there, I have 7 pay later sales invoices from one customer. The amount on every invoice is 200 and the total is 1,400.
The 7 payments were received together, so there is only one receipt and the amount is 1,400.
The problem is I voided one paid invoice, then get a credit of 200 to this customer. The amount 1,400 is still in the checking account register, but the receipt of 1,400 is gone.
My question is: Can I get the voided invoice and receipt back? Because that receipt should not be gone. I voided the invoice by mistake, and then the receipt is missing.
Another strange thing is: there is not journal entries report in my report module.
The googled result is that the voided invoice can be retrieved in QuickBooks, can it be retrieved in Sage 50?
Thank you very much for your answer.