"Simply accounting cannot find the connection manager" Weird problem.

Sage 50 Accounting - Canadian Edition

Sage 50 Accounting - Canadian Edition
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"Simply accounting cannot find the connection manager" Weird problem.

  • Ok, second attempt with different browser.

     

    Here's my issue.

     

    We have several computers on a network with one server.

    Some are XP, some are Windows 7.

    The server has the database in it and the connection manager is working fine.

    Some computer can connect to the database without a glitch, some can't.  It's always the same computers.  They get the message in the title.

     

    Now, i'Ve tried shutting down the manager, restarted the server, etc...  having the computer that can't connect to be the first ones to connnect to the database, etc...   tried just about everything except fixing my problem.

     

    It's not a firewall issue as i have turned off all firewalls in all computers and even in the server.

    It was working fine for years untill a few days ago.

     

    Anyone has any clues as to what is wrong?

     

    Thanks.

  •  Hi Stephane,

    The connection manager needs to be running on all machines that are connecting to the file.

    Check out this last forum post for another user having that issue:

    http://community.simplyaccounting.com/COMMUNITY/forums/t/14670.aspx

    let us know if you need anything further :)

  • The connection manager is up and running on all machines that gets this error message.

    I have stopped the service and started it back up and we still get the error message.

     

    Thanks for your help.

  • Alright....    problem solved...   Since last week, the internet was down at the office, it just came back online right now and with it, the link to Simply Accounting.

     

    Now my question is, what does the internet have anything to do with this...   and why on some computers it still worked while on others it didn't?

     

    Thanks.

  • This was more likely caused by the recent Windows updates that were done by Microsoft.

  •  sorry it could also depend on how your network is setup. Internet access would not affect the connection manager and its ability to connect to the data file.... So can,t be sure :(

  • Most likely an issue with DNS name resolution for the server that has the SA files on it, especially if the DNS server was also the internet connection gateway.  Once again with out knowing the details of how your network is configured, this is just a guess!