How do you adjust a Sales Order without it converting to an invoice?

SOLVED

I am working from the Student data files for Sage 50 Accounting 2013; I am being asked to adjust a Sales Order to change some information, but I have already done this twice and it has removed it from the system as a Sales Order. I understand that you can adjust a sales quote without it converting, but how the heck can I do it with an order?

It says: "Edit sales order #13-1 from Lovely U Cosmetics; change the contract item by entering LC1 (LC1 is an inventory item - reserved items) as the item number...The quantity ordered (1), price and terms are unchanged. The original Sales Order just had a description and $amount.

Not sure how to make this work and have my order not disappear until I am ready to fill it and convert to an invoice. 

Can anyone shed some light :-) Thank you

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  • 0
    verified answer

    when you change the item, the order and backorder fields are all cleared

    are you setting them both to '1' ?

    if the order and/or backorder are blank, there is not need for the sales order, so it is removed

  • 0 in reply to Roger L

    I will have to restore from my backup and try again ensuring that both of those fields contain 1; that you for your insight. The workbook has some apparent flaws, and one of them is not being entirely clear.

  • 0 in reply to KymO

    Thank you Roger L: I restored from a backup copy that I had done to the point where I had to edit the sales order; I applied the information you provided RE: ensuring the order/back order fields contained a one, for the one inventory package, and my edit was successful. Trial & Error and a great support forum are wonderful learning tools.

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  • 0 in reply to KymO

    Thank you Roger L: I restored from a backup copy that I had done to the point where I had to edit the sales order; I applied the information you provided RE: ensuring the order/back order fields contained a one, for the one inventory package, and my edit was successful. Trial & Error and a great support forum are wonderful learning tools.

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