Hi,
We are using the "export to CSV files" feature for continued use of Crystal Reports after the latest update to Sage 50. In multiple computer stations, some windows 7, and others Windows XP, I find that the setting of "Export to CSV Files" gets forgotten or lost each Sage 50 is restarted. Users must re-enable this setting every day. Is this a glitch with the Sage 50 software?
I also have some users where this option is grayed out, and it cannot enabled. I believe it has something to do with the "User Rights" setup. I have full accounting rights, and can easily ensure the setting is enabled each time I log into Sage 50. My setting is never "grayed out" but other users who don't have full accounting rights aren't so lucky. The option "export to CSV" is grayed out and cannot be enabled. One particular user is having a lot of trouble with this, and one strange thing I noticed is that when she is the first to log in, or the only one logged in, the "Export to CSV" setting is enabled OK and working (but still grayed out). However, when other users log in before her, the setting is unchecked and grayed out.
Does anybody else have the same issue with Sage 50?
Any ideas how or why this setting must be re-enabled every time Sage 50 is restarted?
How can i force Sage 50 to save the setting?
can I make it so users can enable this setting (like me) without giving them full accounting rights?
Help is much appreciated.
Jon