Contacting Sales, Support & Service at Sage 50 Canadian Edition

1 minute read time.

You want to contact Sage 50 Canadian Edition?

Here's a list of numbers for contacting the Sales, Technical Support and Customer Service teams to save time and avoid transfers.

  • Hours of operation in English : 9AM to 8PM EST (Monday to Friday)
  • Hours of operation in French : 9AM to 6PM EST (Monday to Friday)

 

Sales

  • Questions regarding: prices, support/payroll plans available or renewal
  • Order Inquiries (price, product/service included)
  • Update of credit card information
  • Refund request for direct purchases from sales team

Alternate Teams:

  • Training and Education Sales: 1-866-266-1554

 

Technical Support

  • Questions about the product and its features
  • Sage 50 CA application issues
  • Acquiring download links and codes

Alternate Teams:

  • SAN (Sage Accountant's Network) Support Line: 1-866-665-2559

 

Customer Service


  • Questions about your account and or to update information
  • Receive a copy of your invoice or your Sage codes
  • Update of credit card information
  • Refund Request for store or online purchases

Alternate Teams:

  • French portal Support: 1-877-828-6372