Great news Sage 50 CA Business Care customers! Getting support is easier and more convenient than ever before.
We're always looking for ways to improve our customer support services and our pleased to announce that beginning December 1, 2016, the Priority Support in your current Sage Business Care Platinum plan is being replaced with Enhanced Support.
What is Enhanced Support?
Enhanced support is a more convenient and flexible way to serve you. We know that your time is valuable, therefore we are offering Platinum support customers the ability to schedule a call back from a subject matter expert.
How Enhanced Support benefits you
With Enhanced Support:
- You're entitled to first-class phone support and convenient appointment scheduling, especially during periods of heavy call volumes.
- You have the ability to schedule a support call-back at your convenience. You'll receive a call-back from a subject matter expert who is best able to resolve your issue.
See our official messaging to learn more about Sage 50 CA Enhanced Support.
Not on a Sage Business Care Platinum Plan? Visit our blog post to learn how you can try out reserving a Support Call Back appointment in January 2017.