Good day everyone,
Time flies, and today, June 20th 2013, July product/payroll update of Sage 50 is available for download and install. All 2013 customers who have purchased the software or subscribe to Sage Business Care are eligible for the product update. You will receive in-product message and update prompt will pop up in the software. The download and installation run automatically. If you are still using 2012 product, you will be notified by the in-product message to install the latest 2013 software and no update prompt will come up in the program.
Just in case the update installation does not run smoothly as it is supposed to be, you can always find the update file downloaded to the following default locations:
Windows XP = C:\Documents and Settings\All Users\Shared Documents\Sage Software\Simply Accounting\Download
Windows Vista/7/8 = C:\Users\Public\Public Documents\Sage Software\Simply Accounting\Download
If you need to download the update file manually, you can follow the link below:
http://na.sage.com/sage-50-accounting-ca/support/product-and-payroll-updates/2013/
For any other update installation issues, you can always find help and guidance from our new knowledge base:
Listed below are some of the common issues you may encounter when installing the update and the articles that can help you solving the problems.
Product update installer is unresponsive -
https://support.na.sage.com/selfservice/viewdocument.do?noCount=true&externalId=11621&sliceId=1&cmd=displayKC&dialogID=30790&docType=kc&isLoadPublishedVer=&stateId=30791&docTypeID=DT_Article&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
