Can't print or e-mail invoices.

Sage 50 Accounting U.S.

Sage 50 Accounting U.S.
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Can't print or e-mail invoices.

  • Trying to print or e-mail invoices delivers this message: "During conversion, an existing form could not be backed up."  Printing from all other programs outside PT works fine.

     

    Any suggestions?  Thanks!

  • Does it work with another Peachtree company or on a standard Peachtree form?  If so, your customized form is damaged.  If not, your outlook may be  damaged. 

  • This problem is addressed in the Peachtree Knowledgebase Answer ID 18470. Error During conversion, an existing form could not be backed up or Error during read of Form File: File is corrupted Question If you restore an Online Backup and the dates on the FRM files in the forms folder are different than the dates of the backed up forms all of the existing forms with " original" added to their name and none of the forms will work in Tasks screens. The forms that have " original" in their name will not work from the reports menus. If you try to print any form from the Tasks menu you will receive the error "During conversion, an existing form could not be backed up." If you try to print a form with " original" in the file name from reports you will receive the error "Error during read of Form File: File is corrupted" Answer Delete the Forms folder from the datapath and run a repair installation at the server machine.