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I have a few invoices that were somehow entered in duplicate and triplicate and I need to delete them. But when I go to the delete tab on the invoice, it doesnt allow me to actually delete it. I have to get rid of them, as they're affecting our aged receivables report.
Can someone please tell me how? Thanks!
Are these invoices dated in a period that is no longer open? If so, the only way to get rid of these is to create a credit memo to reverse them out.
Is there a receipt or any related transactions that are tied to the invoice? If so, you'll need to delete the receipt first in order to delete the invoice.
Are you logged in as a user that has the ability to delete transactions? Try logging in as the admin user or a different user and see if you can delete the invoice.
I have the ability to delete as I have before. The invoices Im trying to delete are erroneously tied to orders and are not in the current period. If I delete the order it's tied to in error, that screws up the invoice and payment that is CORRECTLY linked to the original order.
I hate this program lol
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