Cannot Install SDK Framework (Error=Client not installed) BUT client IS installed!

Posted By glessmanr over 6 years ago

I am attempting to install the 7.2 ( I KNOW...OLD!) SDK Framework on a Windows 2008 R2 environment. The installation error says "Sage MAS 500 Client is not installed". HOWEVER, the client IS installed.

I tried uninstalling the client (and the client MU), re-installing just the base client, re-installing the client as administrator, all without success. If I install the client and correct client MU I can run 500.

SO....what EXACTLY is the Framework installer looking for to see if the client is installed? Could it be related to the OS being a 64 bit and files are installed in the program file (x86) folder instead of just program files?

Any help would be appreciated!

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0 Bala Ramadoss over 6 years ago

What version of Client you installed that machine? Because Sage 500 Client and SDK version must be same. Could you please tell me
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0 dbcoles over 6 years ago in reply to Bala Ramadoss

I'm not positive, but I think it looks at the version in the registry, at this location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\

then look for "Sage 500 ERP". When you find the client, there will be a "DisplayVersion" key.
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0 dbcoles over 6 years ago in reply to Bala Ramadoss

I'm not positive, but I think it looks at the version in the registry, at this location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\

then look for "Sage 500 ERP". When you find the client, there will be a "DisplayVersion" key.
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Cannot Install SDK Framework (Error=Client not installed) BUT client IS installed!

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