So I was indeed doing something wrong.

Found the doc, got it all as sorted.

Thanks a million!

Hi there.  I'm having a similar problem.  User account does not have access to make registry changes.

Unfortunately, it looks like 105-817 no longer exists as the search for it only results in this post.

Any chance anyone remembers what the resolution was?

Thanks in advance.

Hi there.  I'm having a similar problem.  User account does not have access to make registry changes.

Unfortunately, it looks like 105-817 no longer exists as the search for it only results in this post.

Any chance anyone remembers what the resolution was?

Thanks in advance.

Hi Gleepart,

I agree with JohnHanrahan post.  It sounds like it might be the report path or a missing custom report.  If you had custom reports at a shared directory, you need to configure the file path to point to the shared directory again.  If you had the custom reports located on each client, then you will need to make sure those custom reports exist in the local path.

I searched the KB and also found these:

*  Article 30517:  Error: "PrintReportNow 53 file not found" when printing invoices from Reprint Invoices using the print immediate toolbar icon.

* Article 19373: Error: "File not found" when printing checks

Try those and let us know :)  (hint, you can search with just the article id number on the KB once you are logged in)

Jennifer Pitt

Customer Support Analyst, Prin., Sage 500 ERP | Sage Budgeting and Planning