• CPP2 calculating early

    I understand that CPP2 isn't supposed to kick in until the regular maximum is reached, but I have a case where it has already starting taking CPP2 for an employee even though it's only February and he only has ~$12,000 in earnings so far. Other employees…
  • Customer Number Change must be upgraded, but how?

    When attempting a Customer Number Change as part of the day-end process the day after upgrading Sage 300 - 2022's Payroll module to version 8, we encountered the following error: Error: Newer version of US Payroll was detected. Customer Number Change…
  • Upgrading to Payroll 8.0 in Sage 300 2022

    Has any documentation been released for upgrading to Payroll 8.0 for versions of Sage 300 prior to 2024? Additionally, will a separate download of the Payroll 8.0 installer be made available or will it be necessary to use the installer bundled with…
  • Can Sage 300 automatically calculate HOOPP contributions?

    One business we do payroll for participates in HOOPP (Healthcare of Ontario Pension Plan). Is there a way to set up a deduction code to automatically enter the appropriate contribution amounts each pay? Of note, HOOPP uses an "employee low" and "employee…
  • T4A Employee Invalid field index 108 in Payroll 7.30 (Latest Tax Table update

    After installation of the latest tax table update, the above message appears along with:A error has occured during the process of T4A extraction. The error returned was 1142. The operation being performed was a viewPut call to paper T4A information. Create…
  • downloading payroll updates

    When trying to download payroll update for January 1, 2024, I keep getting sent back to download center and not to payroll download.
  • Limiting Bank Access

    Is it possible to limit bank access for a specific user to a particular bank? I have always understood this to work as authorizations for the module and then the functions within the module. If no, is there a way to limit access to the payroll transaction…
  • Transaction Limitations

    Just wondering if anyone has any client that is processing about 10 million transactions per year. We have a client that wants to do that, using iMan to integrate with a huge insurance system. Any responses are appreciated. Thanks
  • How to Suppress Tax Warning in O/E Order Entry

    Hello, During order entry if a user adjust the tax group they get the following warning message: is there any way we could disable/turn it off? I tried searching help files and looking through setup option for both Taxes, O/E, A/R and I couldn…
  • Payroll Employee Setup - Pay - G/L Distr. Code

    Payroll Employee Setup - Pay - What's a G/L Distr. Code and where do I manipulate them?
  • Remove Earnings & Deductions from employees

    Is there a way to quickly remove earnings and deductions from employees or a group of employees utilizing a selection list or range? We use the assign and update tools frequently, but are needing a way to quickly process a removal of a specified earning…
  • Sage 300 Payroll Setup (Earnings and Deductions)

    How would I set up a group life insurance policy for which the employer pays 100% of the premiums but get coverage in excess of $50,000? I'm mostly concerned about tracking the tax to the employees. Do I need to set up two different benefits - one that…
  • accruals

    vacation pay stopped accruing and being paid out for a large number of employees but not all
  • T4A Box 144 -Exempt Income

    Has anyone figured out how to get income to show in Box 144 of the T4A in Canadian Payroll?
  • Colorado Retail Delivery Fee

    In the state of Colorado there is now a Retail Delivery Fee. It is a fixed fee of $.27 per invoice whenever any of the items on an invoice are sales taxable. I have been unable to find a way to accommodate this fee in the Sage 300. Taxes could work except…
  • AATRIX errors: AatrisForms.exe - Entry Point Not Found after tax update and product updates

    I am getting the following error when trying to run any government report: The procedure entry point ?selectNodes@CAXMLNode@@QAE?$shared-ptr@VXCAMLNodeList@@std@@PBD_N@Z could not be located in the dynamic link library d:\Sage Accpac\Taxfiling\aatrixforms…
  • Sage 2019 Payroll 7.3 and January 2023 Tax Table update

    Just putting this out there, to see if anyone has attempted to install the January 2023 Payroll Tax Table update on Sage version 2019.
  • Charles Schwab 401K export file

    I know this is a very specific question and I may not get any replies. But I thought it was worth the ask. We are transiting our 401K fund to Charles Schwab. They have a quite extensive file spec for uploading payroll data in regards to 401K deductions…
  • Payroll Error exporting checks as PDF -2147221164 class not registered.

    We have a client getting an error message when posting cheques in Payroll: Error exporting checks as PDF -2147221164 class not registered. They are running Sage 2021 and Payroll 7.3 (no July Tax Table installed yet. Any one have any suggestions.
  • Posting Payroll

    Our payroll period is 5.9.22 - 5.22.22. Payday is 5.27.22. After we are done with payroll, we post payroll. Our GL manager stated that there are unposted items. Can we run a repost? Before our next payroll pay date?
  • Calculate payroll question

    After entering data for a time period for payroll when i go to print the report there is only regualar hours and ovetime hours listed no per diem. ive looked extensivly and cannot find how to add this to the report someone plz help thanks.!
  • Box 52-Pension Adjustment not showing on T4

    We cannot get Box 52 to show the employer amount for Pension on the T4 form. I had a similar problem last year, but was able to fix it by adding another "Benefit" and having it go to box 52, but that is not working this year.
  • Sage 300 Employee Information report crash

    We just put the Tax updates for January on our system December 31. We are on version 2021, UP73 product update 30. When we enter all of the parameters on the screen for the Payroll Employee Information Report and hit print, it crashes. By crashes I mean…
  • Activating Payroll Modules - Historical Data for 3 companies in Sage 300 going back 12 years to current

    As a system administrator, but not familiar with the app Sage 300 app. I wish to activate the Payroll Module for three “Historical Data” companies in Sage 300. Need this in order to access payroll information from 2009-Current Just wish to know how…
  • Canada Payroll 7.3 - Calculate Payroll Error

    We have a client that is getting an error running calculate payroll. It does calculate , but at the end a message pops up: An error has occurred during the processing of Calculate Payroll. The error returned was 1. The operation being performed was…