• Documenting payments made outside of Sage 300 to vendor information

    I'm not sure if this will make sense, so please bare with me. I made a payment with our bank via ach to pay for a larger invoice. Is there a way to document this invoice in sage 300 and mark it as paid so that it reflects on the vendor profile? We don…
  • RECALL PO RECEIPT ENTRY

    Good day,i have processed the PO receiprt entry.without capturing the invoice number under the invoice tap,then i have posted it,so now i wanna reverse the po so that i can start from the biginning
  • Error on AP Posting from web

    I just installed SAGE 300 2024 with PU 1 but when I tried to post AP transaction from web side there is an error below but it's run well when I post it on desktop side, please help
  • Sage 300 ver 2023 - Module: Credit/Debit Note Entry - Err: Negative inventory levels are not allowed.

    Recently, we migrated to Sage 300 in its 2023 version. But we found a problem in the module. Credit/Debit Note Entry (PO1500) We received this mesange when introduce de Return Number Field:
  • How fix posting

    Invoices were created in AR and posted in the next period by error. Credit Notes were applied , but posted in the current period. In order to fix it, we've tried to use adjustment for Invoice - error that it is overapplied Adjustment to credit notes…
  • JOB RELATED INVOICE ENTRY IN SAGE 300

    Hi everyone, I am recently not able to enter job related AP invoices in Sage 300, but i can enter regular invoices. wondering how i can fix it. Thanks
  • Navigating between GL, AP and AR

    I am wondering if it is possible to navigate directly between the A/P ledger or A/R ledger and the General Ledger. For example, if I'm looking at an A/P transaction in the A/P ledger, is there a quick way to navigate to the resulting G/L posting? And…
  • customer pmt

    hello, a pmt which was posted to a customer's acct (batch posted) is not appearing on their AR statement. Does anyone know why this is happening and how to fix it? thank you
  • Database error (operation=GET-LE, error=105)

    Dear Gurus, I am using SAGE 300 Premium 2018. I installed and loaded SAMSYS, SAMINC and SAMLTD. I am at the General Ledger Module --> G/L Transactions, trying to browse Journal Entries. Whenever I scroll to the end of the entries, I will get this…
  • Error: Check Code 0 not defined in bank initialization file

    This error comes up when saving a Payment Batch - in a new company on an old version of Sage. No Payment batches can be saved. There is Check Stock for all the banks. Anyone have experience with this error or have any ideas of where else I should look…
  • VBA macro for Order Entry price not on price list

    I am trying to get my macro to allow entering a price manually. The price is not on the customers assigned price list, nor on any other price list. It is essentially a price override, which we are able to do in the UI. Get the following warning 'Information…
  • ADDING A CUSTOMER RECORD

    We have just upgraded our client Sage 300 to Version 2022 and we have run update 4. When adding a customer, we are getting the message - Description: Internal error. Customer. Operation not allowed. Has anyone encountered this error? All responses…
  • Fiscal Year Errors

    Hello, We're having a problem on O/E Shipment Entry function and could anyone please determine what could be the cause? Is it related to license expiration? Error message: "Invalid input. Cannot determine the fiscal period for Shipment Date. Enter…
  • Payroll Not Posting - Check status not updating

    Hello, I'm new to payroll processing in Sage 300. I'm having an issue trying to post the payroll for the last pay-cycle of 2023. I print the checks out, but their status is not updating to printing, and when I try to post payroll, it says that I have…
  • Sage 300 Order Entry

    Currently, we are managing our customers RMA requests outside of the Sage programs. As far as I can tell, Sage Order Entry does not have a program for users to issue their customers RMA or tentative credits for product they wish to return. Does anyone…
  • Wrong Entry

    Hi I opened batch number 584 in A/R receipt batch list and keep A/R transaction in A/R receipt entry. But I accidentally pressed the batch number 585 and entered one A/R receipt transaction in that new wrong batch number 585. So, I would like to delete…
  • Tax class - Tax authority circular error

    Can anyone tell me how to correct this? I can't see what the problem is, but now I can't bill anything in Sage. Description: Tax information for customer XXX is invalid. The corresponding authorities do not match those found in tax group ON. Please…
  • Control of non-stock items

    Hello, We have a repair department where we have lots of non-stock items. Is there a way in Sage300 to be able to keep track of those items? We don't want to consider them as inventory items. Thanks,
  • G/L Journal Entry import from spreadsheet not working after Microsoft 365 version of Excel installed

    Our regular import of a payroll GL JE has failed with the error message: Description: External table is not in the expected format Source: 12:20:40 - 1071.80004005.503.914 The only identifiable change is upgrading from old Excel (version unknown…
  • Error during AP Payment Import

    Hi all, While importing AP Payment, I encounter this error "The bank code and bank currency combination does not match that of the batch". However, the batch is still imported with all (total = 3) of the entries. I do not understand what does…
  • Vendor pay and deduct

    Hello. One of our vendors wants us to do a pay and deduct from a PO Invoice when items are short shipped. We have been short paying based on the receiving receipt so that our inventory is correct, but that does not work for them. How can we add the information…
  • AP Batch Invoice has been posted, but it didn't push an invoice into the payment. How do I get the invoice to pushed into the payment section?

    AP Batch Invoice has been posted, but it didn't push an invoice into the payment. How do I get the invoice to pushed into the payment section?
  • Sage 300 Order Entry - Disable the 'Do you want to Print' dialog after posting an order

    Is there a way to disable the 'Do you want to print:' dialog box after posting an order?
  • AR errors

    A credit note was created and the system automatically generates a credit note number but an error batch was generated with the message CN00ABC already exists. Why would the system generate a credit note number which already exists?
  • IC TRANSFER

    I am running Sage 300 2021 An IC transfer was done to move an item from one location to another. The transfer document posted as completed and the end of day run as well. However I Can not seeing the item coming out of one location and not going into…